Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jack was very helpful and answered any questions we had , good customer service
L'entreprise a répondu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Voir plus
L'entreprise a répondu
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Farnborough
Écrit par l'entreprise
Coordonnées de contact
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Royaume-Uni
4,9
Excellent
242 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I’ve had a great experience with Michal…
I’ve had a great experience with Michal in the farmborough branch
14 juin 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey there,
Thanks for the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Unusual customer service
Unusual customer service. Thank you for help with transfer all my details from old phone to new. Thank you
10 juin 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Maman. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanjay is a good guy and friendly
Sanjay is a good guy and friendly. He served us very well.
8 juin 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Geronimo. Thank you for your review for Sanjay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya is very very helpful and solved…
Priya is very very helpful and solved my problem for me.
28 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Leslie,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The new guy rayhan that help me out was…
The new guy rayhan that help me out was amazing. Very well looked after
25 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Phil. Thank you for your review for Rayhan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was very helpful and patient…
Priya was very helpful and patient excellent
19 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Stephen,
Thanks for the great feedback for Priya, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Priya was brilliant very nice and fixed…
Priya was brilliant very nice and fixed my problems!
19 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Nicki,
Thanks for sharing your fabulous feedback for Priya. If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service
Service efficient, assistant was straightforward recommending a new phone quickly resolved and friendly, helpful
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Jonathan,
Thanks for taking your time to leave this review for our colleague in the Farnborough store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The gentleman was very helpful and…
The gentleman was very helpful and understanding
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Mala,
Thanks for sharing your kind words and feedback for our colleague in the Farnborough store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful young man
Very helpful young man. Michael explained all options.
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Consumer,
This is lovely feedback for Michael. Thanks for your kind words.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I would like to say Thank you for the…
I would like to say Thank you for the great service which I received from Michael in Vodafone store.
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Diane,
Thanks for your kind words and taking your time to share the experience in store with Michael.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
This is my first review and I would…
This is my first review and I would like to say Thank you to the team in Farnborough for all help with my contract.
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Carol,
Thanks for sharing this review and making us your first one. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service from Jamal at Vodaphone Farnborough
Excellent service from Jamal and Sanjay
10 mars 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Christine,
Thanks so much for this great feedback! We're so glad you've had such an amazing experience with Jamal and Sanjay.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hi there,
Thank you for taking the time to share this 5 star review regarding your experience with Jamal!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer care and seevice
Good customer care and seevice , very happy
10 février 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Ruby, I'm glad our in-store teams service was so pleasing.
All the best, The Vodafone Social Media team
Just visit to store and I have a very…
Just visit to store and I have a very good service with micke
Thank you
5 février 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
Thank you for the support !
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service fr9m the manager of…
Amazing service fr9m the manager of the stone will vist again thankyou michal
2 février 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey there,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal looked after us so well today
Michal looked after us so well today. He looked at all our spend and our needs and found me the best options that I needed. He was also caring about my spend.
7 janvier 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Carrie. Thank you for your review for Michal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for amazing service Michael
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Karen. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great experience
It was a great experience the person serving had a lot of knowledge and was a great help in making my decisions.
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Mickiela. Thank you for your review . It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.