Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jack was very helpful and answered any questions we had , good customer service
L'entreprise a répondu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Voir plus
L'entreprise a répondu
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Farnborough
Écrit par l'entreprise
Coordonnées de contact
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Royaume-Uni
4,9
Excellent
242 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Very helpful many thanks Michael
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Grainger. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael
Michael, is the most useful and knowledgeable person and I only deal with him for my personal and business contracts
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thanks for your help today
Thanks for your help today, was great service and advised to his best ability. Micheal top standard of help.
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Aadil is a gem!
Aadil in Farnborough was an absolute pleasure to work with, helped with everything I needed, got me a great deal, was lovely to chat to, honestly best Vodafone interaction I’ve had as a customer for 20+ years
7 décembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Kayla,
Thanks for letting us know what an amazing job Aadil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hey Dariusz,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very professional service
Very professional service, very knowledgeable and helpful guy, Michael. Came all the way from Godalming in Surrey as I always do.
3 décembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Alison,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Priya gave excellent customer service-…
Priya gave excellent customer service- very helpful, charming & efficient
20 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Jennifer,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hi Serpentine. Thank you for your review for Aadil. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful team at the store
Really helpful team at the store. Got a great deal which was exactly what I wanted.
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Rachel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jamal at the Farnborough branch had the…
Jamal at the Farnborough branch had the magic touch got my phone working was very helpful and professional amazing five star service
8 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Susan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal has been extremely helpful and…
Michal has been extremely helpful and has great knowledge of all products that we enquired about. Very honest and helped us find the best offer suited for us.
6 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Katie,
Thanks for your review and your lovely words for Michal! It's what we love to see.
Thanks again, Vodafone Social Media Team
Best Store Manager
Even though the store was very busy and all 3 customer store people were busy , one of which was the Store Manager, Michal, he still made sure you had been seen and would be helped, which is why I waited and because of his customer attention wanted to be served by him.
Michal was very knowledgeable, helpful, customer and staff aware; he made sur his customers and staff were looked after equally.
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service from Michal
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Michel at farnborough is amazing
Michel at farnborough is amazing. Saved me almost £20 a month. Thank you for great service.
3 novembre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Catherine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service thanks again jamal…
Excellent service thanks again jamal appreciate
27 octobre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Ram Rom,
Thanks for the great feedback for Jamal. It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Michael
Michael, amazing personal service. Explained everything in detail so I understood, walked out very happy with a much better deal, thanks
12 octobre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Zoe,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
New mobile phone
Very helpful with purchase of my new contracted phone.
Have been with Vodafone for many years have never been disappointed with service
10 octobre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Lynda,
This is a great review. Thanks for your feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Best Customer service ANYWHERE
Micheal's customer service is the best customer service I've ever received.. anywhere having dealt with him before i travelled 600 miles back to find him to review my contact again. Professional, patient, beyond knowledgeable and 100% out to do what's best for each customer. I can't recommend enough.
9 octobre 2023
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Alice,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.