I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement67/69 Channel Street, TD1 1BN Galashiels, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
L'entreprise a répondu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Voir plus
L'entreprise a répondu
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Galashiels
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
67/69 Channel Street, TD1 1BN, Galashiels, Royaume-Uni
4,9
Excellent
141 avis
Demande des avis aux clients
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Les gens ont aussi consulté
The team were fantastic from start to…
The Dumfries team were fantastic from start to finish. My elderly mother in law was really concerned about changing her HBB but all plain sailing with no complications at all. Vicky was outstanding and explained every step fully.
27 février 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi there Gail,
Thanks for this great feedback! We're so happy you had such a fantastic experience with Vicky. Thank you for choosing Vodafone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Newboadband package better than old…
Newboadband package better than old thank you
26 février 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey there,
Thanks for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff very helpful and informative re new phone and helpful today to dort Pps
Happy with service and staff very helpful
26 février 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Judith,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A very warm welcome from Joy.She has…
A very warm welcome from Joy.She has the patience of a saint.She upgraded my mobile and explained everything.Such a difference to The Gyle,Edinburgh Vidafone Shop.Joy is a real credit and I will certainly recommend the Gala store to anyone.5* service.Thank you.
Margot
McMurdo
23 février 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Margot,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Joy was amazing in the Galashiels…
Joy was amazing in the Galashiels branch.
Best customer service I had in a long time
27 janvier 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Gareth,
We're pleased to hear about your recent experience. Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy with new phone lower monthly bill
23 janvier 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Angie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great team
Helpful, friendly, advisors. My concerns with the billing layout were quickly answered.
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Graeme,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A good experience
Simon was very good at answering my questions about the different phones and air time plans that I was interested in. He then suggested the best phone and plan for me.
27 décembre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Alan,
It's great to hear your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good and helpful Simon was
21 novembre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Emily. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamish was great getting me a new phone
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Dean,
Thanks for taking your time to leave this review for Hamish.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from Simon and Joy
Great service from Simon and Joy. Very helpful solving a problem.
30 octobre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Susan,
Thanks for taking the time to review and share this great feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My experience at Vodafone Galashiels…
My experience at Vodafone Galashiels last week was superb! Thanks for helping me get a great deal on my new phone!
19 octobre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Michelle
Thanks for taking the time to write such a great review! We're delighted that our Galashiels team were able get you sorted with a great deal. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
App query
Acted very professional and was very clear and understanding 😃. Spoke to Georgia.
25 octobre 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Peter,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good
Good, helpful and friendly staff who allowed me to make a well formed decision on my next contract
18 août 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Katie. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always from the…
Great service as always from the fantastic team. Keep up the good work!!
22 août 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Fraser,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable staff
Friendly and knowledgeable staff! Great service will return again
26 août 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Mo,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff was very friendly and helpful.
13 juillet 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Shayan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service.....
Outstanding service from the boys yesterday and today....
My mobile phone had died and the boys were extremely helpful and spent over 2hrs fixing my issue. They were extremely polite and professional and I cannot thank them enough....
I will be passing this info onto friends and family....
8 juillet 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Sarah. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great new sim plan thanks
7 juillet 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
You're welcome Alan. Hope you're enjoying your new plan.
All the best, The Vodafone Social Media Team
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