I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement29 New Road, DA11 0AB Gravesend, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... Voir plus
L'entreprise a répondu
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... Voir plus
L'entreprise a répondu
Tomas was very helpful and gave clear information given regarding my new tariff today
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Gravesend
Écrit par l'entreprise
Coordonnées de contact
29 New Road, DA11 0AB, Gravesend, Royaume-Uni
4,9
Excellent
208 avis
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Les gens ont aussi consulté
Very good service from Mitra
Very good service from Mitra , will definitely return .
30 janvier 2025
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Bacau,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Tomas is brilliant
Tomas is brilliant, so knowledgeable and helpful. I recommend him to everyone
29 janvier 2025
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Debbie,
Thanks for sharing your fabulous feedback for Tomas. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service
Good customer service, clear communication, helpful staff.
29 janvier 2025
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Zaneta,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good customer experience from…
Very good customer experience from Mitra and Tomas at the Gravesend branch. Recommend getting service from them! They answered all my questions.
21 décembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Serina,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Tomas helped me out perfectly
Tomas helped me out perfectly, great representation for Vodafone…especially given the poor service i received from EE, he’s a reminder why Vodafone are better than the rest x
18 décembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Arj. Thank you for your review for Tomas. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas and Manni were in the gravesend…
Tomas and Manni were in the gravesend store and I received the best service ever. They were very helpful and Tomas got me the best broadband deal.
15 décembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hello, Mope,
It's always our aim to provide a helpful service, so it's great to hear that Tomas and Manni delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Great service! Been to many Vodafone stores and came to the same answer. Not possible to change phones. Walked in today with one last hope and the young man who helped me sorted me out a brand new phone! I couldn't believe it. Very calm and reassuring approach. Could not fault them!
29 novembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Alex,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Gravesend
Hi Yeboah,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful and overall excellent…
Very helpful and overall excellent service very happy customer. Dorian Manni and Mitra were fantastic
26 novembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hello, Peter,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
MITRA was excellent 10/10 service thank…
MITRA was excellent 10/10 service thank you
26 novembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hello, Sue,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thomas was perfect
Thomas was perfect, couldn’t ask for better help 10/10 experience from me!
31 octobre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Alex, Thanks for your awesome feedback for Thomas. It's great ot see he provided such a great service.
Thaks, The Vodafone Social Media Team
Mitra was very helpful and my upgrade…
Mitra was very helpful and my upgrade went as smoothly as possible.
29 octobre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hello, Jeff,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The adviser from the vodafone gravesend…
The adviser from the vodafone gravesend store tomas was ablet to save me money on my sim and he was very helpful.
4 octobre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hello, Jason,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tomas from vodafone gravesend store was…
Tomas from vodafone gravesend store was very friendly and helpful on giving me my new phone.
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Jaswant,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very quick service
Very quick service - Tomas was extremely polite and helpful
10 septembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Ali. Thank you for your review for Tomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem redeeming free offer
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that would be either texted or emailed to me, that never arrived. I visited my local Vodafone Store in Gravesend and spoke to Tomas. He rang Customer Services on my behalf and after an hour or so on the phone to various departments received the appropriate link. The link worked perfectly. Thank you Tomas.
6 septembre 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Keith,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gentleman couldn't do anymore for me…
Gentleman couldn't do anymore for me really recommend the store
24 août 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Bradley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas helped me well with my upgrade
Tomas helped me well with my upgrade, explained everything to me and didn’t keep me too long
8 août 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Susan,
What super feedback for Tomas! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone Upgrade
I was due for an upgrade and wanted to discuss my options with a person rather than online. Tomas was very helpful in the shop and found me the best deal that suited my needs. Mandeep was new but was also extremely friendly and helped while I waited for Tomas to finish with another customer. Thanks to you both, it was a good experience, much better than phoning Vodafone direct!
3 août 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Vicky! I'm glad to hear you you enjoyed your experience in store with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Great customer service!
Well informed and explained all deals well. Honest and helpful
26 juillet 2024
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Amber,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
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