Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of inform... Voir plus
L'entreprise a répondu
Unit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of inform... Voir plus
L'entreprise a répondu
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Voir plus
L'entreprise a répondu
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so f... Voir plus
L'entreprise a répondu
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Royaume-Uni
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Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.

Réponse de Vodafone UK - Grimsby
I came in to store to get a new deal for my phone from PAYG to contract.
I got a good deal from Amy and she sorted everything out for me

Réponse de Vodafone UK - Grimsby
Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑
Chloe was professional, polite and knowledgeable...10/10

Réponse de Vodafone UK - Grimsby
Amy and Dave were exceptional and very friendly

Réponse de Vodafone UK - Grimsby
Very friendly and helpful. Good service from Amy and Dave. Thank you

Réponse de Vodafone UK - Grimsby
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.

Réponse de Vodafone UK - Grimsby
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞

Réponse de Vodafone UK - Grimsby

Réponse de Vodafone UK - Grimsby
The very nice lady Chloe, she listened to what I wanted & took her time to find the right deal for me 😊

Réponse de Vodafone UK - Grimsby
Amy transferred our phones for us and everything moved over swiftly.

Réponse de Vodafone UK - Grimsby
Came in to transfer our information from one phone to the new phone. Amy moved it all over for me
Good service

Réponse de Vodafone UK - Grimsby
Chloe helped me with my upgrade and was very helpful with any questions i had

Réponse de Vodafone UK - Grimsby
My old phones battery was going and I wanted a new battery but after looking found a new battery for the old phone would'nt be beneficial. Amy looked at a few phones for me and we settled on the Samsung A37 and a new tablet to go with the phone. Amy was lovely, we had a good chat and she exchanged my details from one phone to the other.

Réponse de Vodafone UK - Grimsby
I came in to collect my new phone and Amy showed me a great offer on a tablet to go with my new phone. She also moved my information from my old phone to my new phone too. A kind lady at the store she has helped me a few fimes

Réponse de Vodafone UK - Grimsby
Aaron was a pleasure while setting up my phone for me

Réponse de Vodafone UK - Grimsby
I came in today to do my upgrade on my sim and Chloe was very helpful and made everything very clear to me

Réponse de Vodafone UK - Grimsby
Visited grimsby store today, was looking to update/upgrade my phone, Chloe was extremely helpful and friendly, I'm very happy with my new purchase....

Réponse de Vodafone UK - Grimsby
Chloe sorted us out with a great deal & was very friendly & helpful. Definitely recommend going to the Grimsby store.

Réponse de Vodafone UK - Grimsby
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