Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Voir plus
L'entreprise a répondu
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Voir plus
L'entreprise a répondu
There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Grimsby
Écrit par l'entreprise
Coordonnées de contact
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Royaume-Uni
4,9
Excellent
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Special thank you to Chloe who helped…
Special thank you to Chloe who helped and listened and had patience of a saint.
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe got me a good upgrade on a new…
Chloe got me a good upgrade on a new phone and helped me out with the transfer thanks chloe
26 juillet 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Trevor,
Thanks for the lovely review and fantastic support for Chloe..
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got a good deal for my iPhone 17 and…
I got a good deal for my iPhone 17 and an iPad and Amy helped me set them all up for me. Very happy with my service in store. She’s an asset to the team
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey George,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy and Dave helped to save my…
Amy and Dave helped to save my information and move it to my new phone.
Very happy for their help
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Lesley,
Thanks for the lovely review and fantastic support for Amy and Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke with chloe at the gy branch
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, very happy with the whole process.
23 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I got my phone with chloe a few days…
I got my phone with chloe a few days ago and it came in store to collect nkce and quick, i then went into store and chloe transferred all my information over for me. Great service!
26 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came into store to ask for help with…
I came into store to ask for help with setting up my new phone and Amy did a great job in transferring everything over for me. I left the new and old phone with her and she moved it all over for me. Happy with the service!
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Marilyn,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I needed a new phone and Amy got me a…
I needed a new phone and Amy got me a good price for my new phone. Nice to speak to and got me what i wanted
11 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Samuel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store for a new phone and…
Came in to store for a new phone and ended up leaving with a great deal. Amy who served us was friendly efficient and understood our needs. A very helpful employee, happy to come back and see her next time
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Ann, thank you so much for your wonderful review and the amazing support you’ve shown for Amy, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Chloe served me today and answered all…
Chloe served me today and answered all my questions with care and total professional knowledge. She even got me a better price for one of my mobile phones that were out of contract.
Grimsby Vodaphone store is the go-to place for that personal touch. Ask for Chloe or Dave.
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chloe was welcoming and extremely Helpful.
Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Howard,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe got me a good deal on my upgrade
31 mai 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Maxine,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came in to store to get a new deal…
I came in to store to get a new deal for my phone from PAYG to contract.
I got a good deal from Amy and she sorted everything out for me
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went in currys to get new phone took…
Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Dawn,
I am sorry to hear that your return wasn't completed smoothly. I understand how frustrating this is and it's not how we want our customer experiences to go.
So we can make sure this is all resolved, and you have received your money back, please reach out to the Social Media Team on vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe was professional
Chloe was professional, polite and knowledgeable...10/10
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Martin,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy and Dave were exceptional and very…
Amy and Dave were exceptional and very friendly
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Millie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
Very friendly and helpful. Good service from Amy and Dave. Thank you
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Terri,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our sales assistant was fantastic
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.
29 avril 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Chloe
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞
27 avril 2026
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.