Vodafone UK - Grimsby Avis 339

TrustScore 5 sur 5

4,8

Unit E4 , 40 Friargate, DN31 1ED Freshney Place, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of inform... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Grimsby

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

339 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Chloe was welcoming and extremely Helpful.

Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Howard,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
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Réponse de Vodafone UK - Grimsby

Hey Maxine,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in to store to get a new deal…

I came in to store to get a new deal for my phone from PAYG to contract.

I got a good deal from Amy and she sorted everything out for me

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Went in currys to get new phone took…

Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑

7 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Chloe was professional

Chloe was professional, polite and knowledgeable...10/10

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Martin,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy and Dave were exceptional and very…

Amy and Dave were exceptional and very friendly

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Millie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly and helpful. Good service from Amy and Dave. Thank you

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Terri,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our sales assistant was fantastic

Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.

29 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Chloe

Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and kind

Very helpful and kind

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The very nice lady Chloe

The very nice lady Chloe, she listened to what I wanted & took her time to find the right deal for me 😊

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Jody,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy transferred our phones for us and…

Amy transferred our phones for us and everything moved over swiftly.

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to transfer our information…

Came in to transfer our information from one phone to the new phone. Amy moved it all over for me

Good service

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Ken,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe helped me with my upgrade and was…

Chloe helped me with my upgrade and was very helpful with any questions i had

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My old phones battery was going and I…

My old phones battery was going and I wanted a new battery but after looking found a new battery for the old phone would'nt be beneficial. Amy looked at a few phones for me and we settled on the Samsung A37 and a new tablet to go with the phone. Amy was lovely, we had a good chat and she exchanged my details from one phone to the other.

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Trudi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in to collect my new phone and…

I came in to collect my new phone and Amy showed me a great offer on a tablet to go with my new phone. She also moved my information from my old phone to my new phone too. A kind lady at the store she has helped me a few fimes

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was a pleasure while setting up…

Aaron was a pleasure while setting up my phone for me

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey Penelope,

Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in today to do my upgrade on my…

I came in today to do my upgrade on my sim and Chloe was very helpful and made everything very clear to me

11 mars 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited grimsby store today .. helped by Chloe

Visited grimsby store today, was looking to update/upgrade my phone, Chloe was extremely helpful and friendly, I'm very happy with my new purchase....

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hi Julie ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Chloe —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe sorted us out with a great deal &…

Chloe sorted us out with a great deal & was very friendly & helpful. Definitely recommend going to the Grimsby store.

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Grimsby

Hey David,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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