Came in to store today to get a transfer done from my old phone to new one, even with the old phone throwing issues chloe got it done thank you
L'entreprise a répondu
Unit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Came in to store today to get a transfer done from my old phone to new one, even with the old phone throwing issues chloe got it done thank you
L'entreprise a répondu
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Voir plus
L'entreprise a répondu
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Voir plus
L'entreprise a répondu
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Yes it took at little time, but he was efficient and professional in his work. Got us sorted out and explained everything that was required. Very impressed indeed. 10/10

Réponse de Vodafone UK - Grimsby
Came into store to get my phone and everything transfered across chloe was amazing and helped with everything seamless transition

Réponse de Vodafone UK - Grimsby
Chloe really helped me when I could not use my phone due to damage and got me a new deal and transferred all my info over from my broken phone to the new one with no issues

Réponse de Vodafone UK - Grimsby
Came in and spoke to Amy she sorted me a lovely pixel from my old phone. She transferred everything over for me too so my phone was ready when we finished shopping too!

Réponse de Vodafone UK - Grimsby
I can and got a new phone with Amy and moved over from O2. Got a great deal and happy with the service today

Réponse de Vodafone UK - Grimsby
Chloe was great helping me out.Deserves promotion I was very angry when I came into the store.Cause I’d been lied to from a telephone call on Wednesday.Now I’m trying get compensation back for heart ache I’ve been caused.

Réponse de Vodafone UK - Grimsby
Came in for a new iPad and Amy was quick and efficient, I will be back for my sim when I am out of contract

Réponse de Vodafone UK - Grimsby
Chloe was very helpful and got all my information from one phone to the other done very quickly and was very helpful. Thank you chloe

Réponse de Vodafone UK - Grimsby
Arron and amy where fandabidozi they were so friendly helpful and made the process of getting a new phone so easy. There a credit to your company. Oh and amy thanks for the sweetie 🤣 (I know it wasn't a bribe haha).

Réponse de Vodafone UK - Grimsby
Chloe was most helpful and very knowledgeable
The whole process of exchanging my phone was made so easy

Réponse de Vodafone UK - Grimsby
Aaron was very helpful and very chatty made the whole experience a pleasure even set up and showed me how to use my phone

Réponse de Vodafone UK - Grimsby
Chloe was really helpful setting up my new contract and phone thank you so much

Réponse de Vodafone UK - Grimsby
Went to Vodafone Grimsby and was seen by Aaron needed a phone and it setting up he was very cheerful and very helpful lovely member of staff

Réponse de Vodafone UK - Grimsby
Visited the Grimsby store to collect my phone and after doing this, Amy set up my new phone for me. She was lovely, we went off for a bit and we came back and the phone was sorted

Réponse de Vodafone UK - Grimsby
We came in just to see what an app was on mt phone that appeared and ended up walking out with a new phone. Amy was very attentive and helpful, we always have a nice chat and enjoy seeing her in store. She sorted us a good deal with a ew phone and moved all my info over to the new phone. Always happy visiting Amy at this store.

Réponse de Vodafone UK - Grimsby
Chole was very polite and very patient. Explained everything and told me exactly what and when my monthly charges would be and come out of my bank.

Réponse de Vodafone UK - Grimsby
Amy was extremely knowledgeable, patient and able to answer all the questions I had. Nothing was too much trouble and Amy went above and beyond to make sure that I understood everything and was very friendly and helpful. The customer service I received was excellent which is sometimes quite difficult to find and experience these days. I would have no hesitation in returning or recommending and will definitely be looking at what other services I can transfer to.

Réponse de Vodafone UK - Grimsby
Went in to get a new phone having done no research beforehand. I was served by Chloe who was more than happy to sit and go through my options with me and help me find the best option.

Réponse de Vodafone UK - Grimsby
Dave was a great help getting my partners contract set up and going over everything, plus saving us more money

Réponse de Vodafone UK - Grimsby
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.