Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement66 High Street, GU1 3ES Guildford, GB
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Lisez les avis des autres
We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Voir plus
L'entreprise a répondu
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Voir plus
L'entreprise a répondu
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Guildford
Écrit par l'entreprise
Coordonnées de contact
66 High Street, GU1 3ES, Guildford, Royaume-Uni
4,9
Excellent
204 avis
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Les gens ont aussi consulté
Mo the Assistant Manager was really…
Mo the Assistant Manager was really helpful - thank you
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Liz,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service by team
3 juin 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was amazing! Exceptional customer service
The absolutely amazing storm helped me and my brother this week in sorting him out a new phone! I’m an existing customer and my brother is joining Vodafone and she answered every question we had absolutely perfectly. This is the first time my brother had been into a store to get a phone in 14 years and she made the process so clear and straightforward helping us with comparisons of deals and exploring the potential of adding him to my plan. She was very patient and made great conversation while we waited for things. Overall Storm is an absolute asset to the Guildford store !! Exceptional customer service!! Thank you
21 mai 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Tilly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Mo was excellent and very helpful, managed to solve my problem very efficiently. Excellent.
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Lawrence,
Thanks for the lovely review and fantastic support for Mo. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I can't fault the service I had today…
I can't fault the service I had today at the Guildford branch. Craig was extremely helpful and attentive with a friendly manner. He set me up with a new phone and explained everything clearly. Highly recommend him 👍
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe served us today in Vodafone and…
Chloe served us today in Vodafone and was absolutely amazing, she was so patient and so knowledgeable and made for such an easy experience. amazing customer service 10/10
4 mai 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Grace,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Storm who provided me…
I was helped by Storm who provided me with a fantastic broadband deal and in store experience,
Thanks again Guildford Team!
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Vodafone guildford to look into…
Went to Vodafone guildford to look into devices spoke to storm who then sat me with chole, who managed to sort me out with a new phone and great tariff.
Overall amazing customer service thanks girls
27 avril 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Louis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe Oliver was clear and patient
Chloe Oliver was clear and patient. Lovely attention to detail. Fantastic customer service.
2 avril 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was very helpful
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really simple
Really simple, easy process to change network and get a new phone. Super helpful, friendly and overall positive experience.
10 mars 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hello Jake,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was really helpful
Mo was really helpful, gave us som good options for a sim and phone plan. Got an iPhone 16 and a additional sim . Order
3 mars 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Dim
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Guildford
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We’ll done Craig at Vodafone Guildford
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the lack of clarity and blatant ‘up selling’. Our experience at Vodafone, where we were served by Craig, was a totally different experience. Clear, fact-based and friendly service with no flannel. Just what we wanted. Well done Vodafone Guildford and especially well done Craig!
28 février 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great experience Thankyou!
Great experience, Mo was so helpful helping me get the phone I wanted. So happy and grateful as I needed the phone urgently today as my old phone had broken!
24 février 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Kay. Thank you for your review for Mo. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 service
Today i went into simply change my sim however the lovely chloe sorted all of my problems and answered my many questions. went above and beyond with support.
16 février 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Hi, OIt's great to see Chloe left such an amazing impression on you recently 😊 All the best, The Vodafone Social Media Team
Very happy with all the staff all very…
Very happy with all the staff all very helpful
15 février 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
15 février 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Fast and speedy setting up of my new phone!
14 février 2025
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Réponse de Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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