Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement66 High Street, GU1 3ES Guildford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Voir plus
L'entreprise a répondu
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
L'entreprise a répondu
The store was clean and in a great location. Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Guildford
Écrit par l'entreprise
Coordonnées de contact
66 High Street, GU1 3ES, Guildford, Royaume-Uni
4,9
Excellent
204 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent assistant by Craig
11 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hello, Samson,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sophie at Guildford branch was super…
Sophie at Guildford branch was super professional. Very friendly and knowledgeable.
10 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A review
Sophie was super friendly, worked dilligently to meet my requirements and entirely understood my needs. Super star!
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Francis,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Mo and Alex
Excellent service from Mo and Alex, thank you.
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Shirley,
Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Tom, at Guildford was spot on. Big thanks and recommended
7 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Julian,
Thanks for letting us know what an amazing job Tom at our Guildford Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in for an upgrade Got service by…
Came in for an upgrade Got service by Luke very helpful and friendly explained everything clearly very knowledgeable, highly recommended vodafone guildford
5 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Cris,
What brilliant feedback for Luke! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful in store today
Sam was very helpful in store today. He listened to what we wanted and offered us a good deal on a phone upgrade! Thank you ☺️
3 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Pippa,
Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, quick and efficient. Knowledgable and keen to get us the best deal
31 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thanks for the great review, Jessica. It's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely experience in the store the…
Lovely experience in the store the concierge were very welcoming and quick to get me seated with I was served by Sophie who applied an available discount to my taffif saving me lots of money very happy customer 😊👍
16 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely team at the Guildford shop
Lovely team at the Guildford shop ! Thank you Soph for all the details and for taking the time to share all the options with me !
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a lovely experience with us in store.
Thanks,
The Vodafone Social Media Team
Nish was helpful today with renewing my…
Nish was helpful today with renewing my 2x SIM only plans. Explained everything well.
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Adam,
Thank you for taking the time to leave us a 5 star review and congrats on the 2 new SIM deals you got.
Thanks,
The Vodafone Social Media Team
It was absolutely amazing
It was absolutely amazing
She was really patient with me
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Tracy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fabulous service from Sophie
Fabulous service from Sophie, knowledgeable, engaging, helpful and fun!
27 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very helpful staff member
Came in with son for transfer of account from self and also transfer of my own phone to SIM only . There were a few complications but I was extremely well assisted by Craig . His patience was endless . Much appreciated . Highly recommended .
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Helen,
This is lovely feedback for Craig. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nishant
Nishant, great service, polite, friendly, straight forward advice.
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Thea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo was really fantastic at the…
Mo was really fantastic at the Guildford Vodafone branch. Extremely knowledgeable, very patient and efficient. Also, very polite indeed, which is so nice these days. Two very grateful customers.
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Shirley,
It's lovely to see you had such a positive experience with Mo. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The credit check department took…
The credit check department took FOREVER today but, Storm was very patient and helpful! All in all a good experience ( thanks to Storm!!)
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Gavin. Thank you for your review for Storm. Minus your wait for a decision, It's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful team
Super helpful team, gave super advice!! And efficient!!
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi there. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Vodafone Guildford - excellent service
Visited Vodafone Guildford last week and thanks to them, especially Taskin for all his help with my mobile phone and contract enquiries.
Vodafone Guildford has been extremely helpful, knowledgable and efficient on each occasion I have needed to go there, so happy to give them this rating.
15 août 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Sandra,
We're glad to hear you had such a great experience in our Guildford store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best, Vodafone Social Media team
i needed a basic upgrade
i needed a basic upgrade, best value from my iphone 6
taskin at guildford was very helpful and found exactly what i needed
thank you
15 août 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Helen,
This is a great review for Taskin. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.