Mohamed was super helpful and friendly. I managed to transfer my phone number and lower my plans. Great vibes all around. Would recommend.
L'entreprise a répondu
397-399 Mare Street, E8 1HY LONDON, GB
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Mohamed was super helpful and friendly. I managed to transfer my phone number and lower my plans. Great vibes all around. Would recommend.
L'entreprise a répondu
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Voir plus
L'entreprise a répondu
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Voir plus
L'entreprise a répondu
Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
L'entreprise a répondu
Écrit par l'entreprise
397-399 Mare Street, E8 1HY, LONDON, Royaume-Uni
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azmol was really helpful he explained to me how contracts work and recommened some for me which worked out perfectly the store was clean and was served quickly

Réponse de Vodafone UK - Hackney
Service was wonderful. Everything was laid out clearly and concisely.

Réponse de Vodafone UK - Hackney
staff explained us all the best plan options for our family and kindly helped us to choose the best option possible .
Appreciate time and help a lot .
Great experience.
Thanks a lot

Réponse de Vodafone UK - Hackney
Great experience and great staff overall very satisfied.

Réponse de Vodafone UK - Hackney
Very polite and Very cooperative for customer doubts and helpful response received from the Hackney staff. Thanks for your support

Réponse de Vodafone UK - Hackney
I have been using Vodafone for 13 years.
Normally I Use the store at Mare Street, Hackney.
The reason being is that the accessibility and customer service suits me.
There have been a couple of questions that I have been on my mind the last couple of months. Face to Face interaction benefits derives satisfaction.
Sonny has been with the store for some time.
Being a familiar face, I gave him a couple of questions.
After an hour with this professional, he more than met my expectations.
Walking away, I felt all of my box's had been ticked.
Thank you Vodafone and especially to Sonny for putting a beneficial package together for me.

Réponse de Vodafone UK - Hackney
Ricardo has been great and helpful streamlined the upgrade process

Réponse de Vodafone UK - Hackney
I’ve had an amazing 5 star service. He was very helpful with everything. I would definitely recommend everyone to Azmol. Definitely would come back again. Very communicative, explained everything twice. Amazing experience.

Réponse de Vodafone UK - Hackney
Great services Ricardo was amazing helped me with my contract from start to finish. We had great conversations and went through everything. Thank you again

Réponse de Vodafone UK - Hackney
Amazing work by Jason will have vodafone as my provider for many years to Come.

Réponse de Vodafone UK - Hackney
I am really happy with the customer services provided by Ricardo at the Hackney central branch. He seemed very confident and was able to successfully complete my queries. Verry well done Ricardo

Réponse de Vodafone UK - Hackney
Fantastic customer service, friendly staff. Very informative and accurate information before the purchasing of my new iPhone. Highly recommend

Réponse de Vodafone UK - Hackney
Today, at around 14:55, I went to Hackney Vodafone to exchange my phone to a different colour. I approached one of the workers at the “Ready to Help” desk (he had a grey cardigan, quite young). He told me that I am unable to do an exchange and Vodafone ONLY does returns in order to change the colour. I told him I had been on the phone with Vodafone and he said “I don’t know what to tell you, it will affect your credit”. I then left the store and was told by Vodafone that it is not needed to run a credit check.
He was very rude, unprofessional, and had me travel all the way to the other side of London to get a simple dolour change. Absolutely ridiculous. I am extremely disappointed with the level of service I received, and it has eroded my confidence in the brand. I ended up cancelling my contract all together as it is before the 14 days of purchase.
Your worker has a nasty attitude.

Réponse de Vodafone UK - Hackney
Very good very helpful lovely work from sonny and jason

Réponse de Vodafone UK - Hackney
Great service, Azmol restored my faith in Vodaphone. Thanks

Réponse de Vodafone UK - Hackney
Jason was professional very friendly and took his time and attention with me and my family to find the best deal available.

Réponse de Vodafone UK - Hackney
I had my phone pickpocketed and came here to sort it out. Jason was extremely helpful and informative about the process, and the current deals they had, as well as picking the right plan and the right phone.
Overall the experience was very professional and friendly, and he made sure I had the best experience.
While serving me, he made sure people were not waiting in vain as well. Great staff.

Réponse de Vodafone UK - Hackney
The staff were extremely friendly and helpful both times I visited in the last week, amazing service!

Réponse de Vodafone UK - Hackney
Great experience with Jason and Azmol today at the vodafone store in hackney! They've helped me get a sim card after a long wait with other service providers and made the whole experience very pleasant. Would recommend !

Réponse de Vodafone UK - Hackney
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