I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Voir plus
L'entreprise a répondu
5 Southgate, HX1 1DL Halifax, GB
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I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Voir plus
L'entreprise a répondu
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... Voir plus
L'entreprise a répondu
As always polite and ready to help ,shout out to sharon and Danny ,talking me through different options for my new phone and for helping my dad with an issue with his current phone .
L'entreprise a répondu
Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navig... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
5 Southgate, HX1 1DL, Halifax, Royaume-Uni
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Excellent customer service and sales skills. Reassuring and knowledgeable.

Réponse de Vodafone UK - Halifax
The workers were a good laugh and the service was great. Only problem was waiting for the old computers to do their thing.

Réponse de Vodafone UK - Halifax
This vodaphone collueuge was vey helpful ,honest and very polite he remembered us a week later.

Réponse de Vodafone UK - Halifax
Excellent customer service from Omar very knowledgeable,,highly recommend

Réponse de Vodafone UK - Halifax
Lisa has been great today! Good deals and great customer service skills!

Réponse de Vodafone UK - Halifax
Taz has been brilliant with us in Halifax today. So patient and knowledgeable. I'm so glad she was able to advise us on a better deal and made it easier to understand.

Réponse de Vodafone UK - Halifax
Called into Store first Class customer service from Tom. Very helpful nothing was too much trouble.
His manner was friendly and very professional. A credit to your company

Réponse de Vodafone UK - Halifax
Super helpful staff, always a positive experience whatever we go in for.

Réponse de Vodafone UK - Halifax
Taz from the halifax west yorkshire town centre branch was amazing really helpfull and explained everything in detail. Would defintley reccomend, great ambassador for the company.

Réponse de Vodafone UK - Halifax
Met with Taz who helped with the purchase of my new phone. She was very helpful and we had lots of fun , even though she was dealing with an OAP 🤣.
She didn’t make me feel out of touch with replacing my iPhone 6 even though she found it hilarious. Seriously, it was a very good experience and I’m happily leaving with an iPhone 14. Whoop whoop.

Réponse de Vodafone UK - Halifax
Impossible to speak to the owner as the manager is a disgrace. Vodafone could not point me in the right direction. I would like contact details of the owner.
I don't use social media...

Réponse de Vodafone UK - Halifax
I spoke with Lisa at the Halifax branch about a billing issue. She very quickly knew what had happened and explained what the issue was and we sorted it out. Lisa also noticed that I was paying much more monthly than what I had to and helped me upgrade my personal hotspot device and got me over 50% off what I was paying monthly for the plan.
I’m very glad I popped in, and very grateful for Lisa’s help!

Réponse de Vodafone UK - Halifax
Very helpful and easy and fast to deal with and get a new plan out

Réponse de Vodafone UK - Halifax
Taz was so helpful couldn't do enough for us. Explained everything fully, and made us laugh!

Réponse de Vodafone UK - Halifax
Tommy was an absolute gentleman made my purchase very easy and great with me not being very technical

Réponse de Vodafone UK - Halifax
Sales advisor really helpful, made change so easy good service. Saved me money!

Réponse de Vodafone UK - Halifax
Fantastic help from Lisa in Halifax.Nothing was too much trouble.First class service xxxx
Maureen Williams

Réponse de Vodafone UK - Halifax
Got my phone upgraded by Taz. She did everything possible to get the best deal for me and helped with trading in my old phone. She’s been amazing.

Réponse de Vodafone UK - Halifax
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