From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Voir plus
L'entreprise a répondu
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Voir plus
L'entreprise a répondu
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Voir plus
L'entreprise a répondu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Voir plus
L'entreprise a répondu
Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision... Voir plus
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Écrit par l'entreprise
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni
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Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data

Réponse de Vodafone UK - Hanley
Paul was mint he helped me out so much, great customer service very nice guy!

Réponse de Vodafone UK - Hanley
Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..

Réponse de Vodafone UK - Hanley
Amenah is a very attentive and pleasant young lady

Réponse de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley
Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.

Réponse de Vodafone UK - Hanley
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again

Réponse de Vodafone UK - Hanley
Came into the Vodafone store today, to see their home broadband options. Bari served us he was great and got us a great deal.

Réponse de Vodafone UK - Hanley
Ryan was super personable and supportive throughout the process of switching from Three to Vodafone, super informative.
Answered all questions and provided accommodations when I needed clarification.
(Definitely needs a raise)

Réponse de Vodafone UK - Hanley
Was served by Adam today and he was super helpful with everything I needed. Great customer service and found me a great deal.

Réponse de Vodafone UK - Hanley
Visited the store today, and was served by Ryan, so helpful no question was left unanswered went above and beyond to help me upgrade

Réponse de Vodafone UK - Hanley
Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.

Réponse de Vodafone UK - Hanley
My experience was great with Paul he was friendly and very helpful made changing my phone very stress free

Réponse de Vodafone UK - Hanley
The gentleman chan who helped us was professional, very helpful & friendly. He explained everything to me & my elderly father. He knew exactly what he was doing!!!

Réponse de Vodafone UK - Hanley
The service we received from John was unbelievable, can't thank him enough

Réponse de Vodafone UK - Hanley
John made it nice a simple to understand, he put my mind at ease

Réponse de Vodafone UK - Hanley
Had an excellent experience with Ryan at the Hanley store in Stoke On Trent. Too lad

Réponse de Vodafone UK - Hanley
Served by chan moves stuff over really happy top lad

Réponse de Vodafone UK - Hanley
I took out a new phone and asked everything to be moved over as I had major phone issues, awrved by chan very helpful and professional.

Réponse de Vodafone UK - Hanley
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