Vodafone UK - Hanley Avis 

636
TrustScore 5 sur 5

5,0

Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

636 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(636)

39 680 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Paul was amazing againtoday

Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Jayne,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paul was mint he helped me out so much

Paul was mint he helped me out so much, great customer service very nice guy!

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ethan,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess was very very helpful and very…

Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Stephen,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very attentive and pleasant young lady

Amenah is a very attentive and pleasant young lady

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ann,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Iftab was great

Iftab was great. Give him money

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Person,

Thanks for the lovely review and fantastic support for Iftab. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store today for a sim only…

Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ibo,

Thanks for the lovely review and fantastic support for Bari,

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience

Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Mathew,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iftab.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the Vodafone store today

Came into the Vodafone store today, to see their home broadband options. Bari served us he was great and got us a great deal.

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan_is_Awesome

Ryan was super personable and supportive throughout the process of switching from Three to Vodafone, super informative.
Answered all questions and provided accommodations when I needed clarification.
(Definitely needs a raise)

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Emily,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Adam today and he was…

Was served by Adam today and he was super helpful with everything I needed. Great customer service and found me a great deal.

12 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Matt,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store today

Visited the store today, and was served by Ryan, so helpful no question was left unanswered went above and beyond to help me upgrade

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Samantha,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paul was very knowledgeable, approachable

Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience was great with Paul he…

My experience was great with Paul he was friendly and very helpful made changing my phone very stress free

7 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Roy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The gentleman chan who helped us was…

The gentleman chan who helped us was professional, very helpful & friendly. He explained everything to me & my elderly father. He knew exactly what he was doing!!!

7 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Agnes,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service we received from John was…

The service we received from John was unbelievable, can't thank him enough

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Patricia,

Thanks for the lovely review and fantastic support for John. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John made it nice a simple to…

John made it nice a simple to understand, he put my mind at ease

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hi Graham, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Had an excellent experience with Ryan…

Had an excellent experience with Ryan at the Hanley store in Stoke On Trent. Too lad

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Jason

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by chan moves stuff over really…

Served by chan moves stuff over really happy top lad

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I took out a new phone and asked…

I took out a new phone and asked everything to be moved over as I had major phone issues, awrved by chan very helpful and professional.

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Denise,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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