I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Iss... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Lisez les avis des autres
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Voir plus
L'entreprise a répondu
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Voir plus
L'entreprise a répondu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Hanley
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni
5,0
Excellent
638 avis
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Les gens ont aussi consulté
Adam did an excellent job of restoring…
Adam did an excellent job of restoring my main browser screen. He was very helpful and very knowledgeable.
Thankyou Adam.👍
6 juin 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Tony,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, he was more than happy to help with what I was trying to achieve , he was pleasant and polite and nothing was to much for him, can't thank him enough
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience at the Vodafone shop was…
My experience at the Vodafone shop was very pleasant, I was served by Jalen, he was very informative and helpful with every question that I had and nothing was too much to ask. Amazing customer service, highly recommend
31 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service
Jalen was fantastic to deal with. He explained all the available options clearly and made sure I understood what would work best for my needs. Friendly, knowledgeable, and genuinely helpful throughout. Great customer service and a credit to Vodafone. Highly recommended.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone contract
Popped in for advice on a new phone contract as mine is due for renewal, great advice from Jalen, answered all my questions, very knowledgeable - I now have a new Vodafone contract! Highly recommend, thanks
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay, very helpful when helping me get my new Samsung galaxy S25 FE
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Paul and Adam are a credit to your…
Paul and Adam are a credit to your company they really helped us sort out a new contract and moved our number over
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam and Paul really helped us to get…
Adam and Paul really helped us to get more than we expected for less
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The assistant,Paul
The assistant,Paul, went above and beyond what was expected
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service experience.
We were welcomed as soon as we arrived and didn’t have to wait long. We were helped by Jess who was excellent. She listened to our requests and provided a product which matched our budget. She was friendly and very professional. Thanks Jess.
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good customer service received from…
Good customer service received from Jess, patient and detailed explanation.
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess made the process easy and simple.
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Simon,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A really helpful discussion to sort out…
A really helpful discussion to sort out my new phone and home broadband with Iftab. Thank you
17 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got my phone transferred across and trade in done
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Melanie,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nice one sam
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sam was very helpful and helped us out…
Sam was very helpful and helped us out very much and was very kind and funny
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Miley,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone Hanley this morning…
Went into Vodafone Hanley this morning phone only excepting emergency calls got sorted by ithap hope I got the name right excellent service
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service in branch
Ryan in The Hanley branch knew what I needed and was really helpful
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met with Ryan today over a problem with…
Met with Ryan today over a problem with my phone,, I'm not a technical person, he was absolutely brilliant , he explained everything in a manner that didn't make me feel stupid, was very thorough, didn't rush me, was an exceptional member of staff!! Thank you Ryan !
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Lucy,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan moved my stuff over top…
Served by chan moved my stuff over top lad.
6 mai 2026
Avis spontané
Réponse de Vodafone UK - Hanley
Hey Jack,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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