Vodafone UK - Hanley Avis 

638
TrustScore 5 sur 5

5,0

Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Iss... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

638 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(638)

40 120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Served by chan very helpful and helped…

Served by chan very helpful and helped move my stuff over any issues will see him. Amazing

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Jennifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by chan moved from samsung to…

Served by chan moved from samsung to iphone transfer took forever but chan was ever so helpful

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Maureen,
Thanks for the lovely review and the fantastic support you’ve shown for chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in today to pick up my new phone

Came in today to pick up my new phone, Adam was very professional and friendly..

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Hi,
Just went there for sim swap, iftab helped me doin g the sim swap
Iftab was very clear and explained the process

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Furqan,
Thanks for the lovely review and fantastic support for Iftab
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam gives a wonderful experience

Sam gives a wonderful experience. He explained all the contract details and made our renewal contract so easy

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Asifa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

we have been served by sam for the…

we have been served by sam for the second time he was very helpful and resolved our queries . best customer services.

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Faizan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Iftab was really nice and helpful…

Iftab was really nice and helpful today! Amazing service!

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley


Hey Alexandra,

Thanks for the lovely review and fantastic support for Iftab.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Iftab was my agent he was very helpful…

Iftab was my agent he was very helpful and listened to what I wanted very pleased with rhe result

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was amazing and very helpful

Adam was amazing and very helpful

30 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hi Angela, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Served by Jay who was very helpful and…

Served by Jay who was very helpful and friendly!

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Susan,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from jay

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Josh,

Thanks for the lovely review and the fantastic support you’ve shown for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Jay

Excellent service from Jay. Would recommend.

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Adam sorted out my parents upgrade and made sure they got the best deal for what they were wanting. Great support and extremely helpful.

23 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Jodie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was very helpful in dealing with…

Adam was very helpful in dealing with the application of the phone.

23 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Tracey,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

If tab, the assistant was very patient, knowledgable and courteous. He explained the process very well and made everything easy to understand.

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help from chan

Great help from chan, he did our transfer for us and everything. Thank you so much!

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Chris,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by chan

Served by chan he was so helpful an polite not at all pushy got what I wanted

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Florence,

Thanks for the lovely review and fantastic support for Chan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience in this branch with Mr

My experience in this branch with Mr. Jay was great. He is a respectful and friendly person.

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a refreshing experience.

What a refreshing experience, actually a fantastic service provided by Ryan at Vodaphone (Hanley). Extremely helpful and friendly, providing us with what we needed and helped to find the best deal for us. So helpful in fact, we may end up staying with them with regards to our Broadband at home, then swop to their partner provider for 1gig when it arrives shortly. Many thanks Ryan for your help.

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was utterly superb

Adam was utterly superb: advice on what to buy and too time to transfer data from iPhone to Samsung. Highly recommended indeed. Thanks Adam!

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

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