I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Iss... Voir plus
L'entreprise a répondu
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Iss... Voir plus
L'entreprise a répondu
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Voir plus
L'entreprise a répondu
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Voir plus
L'entreprise a répondu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Voir plus
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Écrit par l'entreprise
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni
Demande des avis aux clients
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Served by chan very helpful and helped move my stuff over any issues will see him. Amazing

Réponse de Vodafone UK - Hanley
Served by chan moved from samsung to iphone transfer took forever but chan was ever so helpful

Réponse de Vodafone UK - Hanley
Came in today to pick up my new phone, Adam was very professional and friendly..

Réponse de Vodafone UK - Hanley
Hi,
Just went there for sim swap, iftab helped me doin g the sim swap
Iftab was very clear and explained the process

Réponse de Vodafone UK - Hanley
Sam gives a wonderful experience. He explained all the contract details and made our renewal contract so easy

Réponse de Vodafone UK - Hanley
we have been served by sam for the second time he was very helpful and resolved our queries . best customer services.

Réponse de Vodafone UK - Hanley
Iftab was really nice and helpful today! Amazing service!

Réponse de Vodafone UK - Hanley
Iftab was my agent he was very helpful and listened to what I wanted very pleased with rhe result

Réponse de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley
Served by Jay who was very helpful and friendly!

Réponse de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley
Adam sorted out my parents upgrade and made sure they got the best deal for what they were wanting. Great support and extremely helpful.

Réponse de Vodafone UK - Hanley
Adam was very helpful in dealing with the application of the phone.

Réponse de Vodafone UK - Hanley
If tab, the assistant was very patient, knowledgable and courteous. He explained the process very well and made everything easy to understand.

Réponse de Vodafone UK - Hanley
Great help from chan, he did our transfer for us and everything. Thank you so much!

Réponse de Vodafone UK - Hanley
Served by chan he was so helpful an polite not at all pushy got what I wanted

Réponse de Vodafone UK - Hanley
My experience in this branch with Mr. Jay was great. He is a respectful and friendly person.

Réponse de Vodafone UK - Hanley
What a refreshing experience, actually a fantastic service provided by Ryan at Vodaphone (Hanley). Extremely helpful and friendly, providing us with what we needed and helped to find the best deal for us. So helpful in fact, we may end up staying with them with regards to our Broadband at home, then swop to their partner provider for 1gig when it arrives shortly. Many thanks Ryan for your help.

Réponse de Vodafone UK - Hanley
Adam was utterly superb: advice on what to buy and too time to transfer data from iPhone to Samsung. Highly recommended indeed. Thanks Adam!

Réponse de Vodafone UK - Hanley
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