Vodafone UK - Hemel Hempstead Avis 

328
TrustScore 5 sur 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

328 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(328)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mr Hayden and William helped me with…

Mr Hayden and William helped me with very professional warm service. Amazing patients. They guided me and helped me to set up what was important to me on my phone. Thx once again.

14 janvier 2026
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Shama,

Thanks for the lovely review and fantastic support for Hayden and William.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So very helpful and friendly

Hayden So very helpful and friendly.

14 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey Ann,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the hemel store helped us…

William from the hemel store helped us greatly and gave us a thorough understanding, he is excellent at his work!!!

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden Thank you for helping us get sorted

Thanks to Hayden for help sorting out an issue with my VF plan.

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden was very helpful and polite

Hayden was very helpful and polite

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful staff

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey Andrew,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina at Vodafone Hemel Hempstead was…

Alina at Vodafone Hemel Hempstead was amazing. She was very helpful, friendly, and professional throughout the whole process. She helped me to chose a phone and also gave my husband and me a very good deal. Excellent customer service – highly recommended!

28 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey Roxana,

Thanks for the lovely review and fantastic support for Alina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden was extremely helpful and…

Hayden was extremely helpful and provided everything I needed. Highly recommend 👍

16 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hi Sam,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hayden—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden has a,huge,amount of technical…

Hayden has a,huge,amount of technical knowledge
His,interface with customers is second to none.

10 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey Helen,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden was great

Hayden was great, saved me money! Great service

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey Amanda,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manager was so blessed

Manager was so blessed

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by Hayden in the Hemel…

I was served by Hayden in the Hemel branch. Hayden provided me with detailed information and options on sim contracts I could get. He checked through for a device upgrade and sim plan. He was efficient, explained the steps and how things would work after the purchase and billing. He maintained a professional and friendly approach. I truly enjoyed my visit on this day!

16 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden was absolutely brilliant really…

Hayden was absolutely brilliant really helpful thanks John

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the Hemel Store

William from the Hemel Store
William has been such a great help. His customer service skills are amazing! He is very professional and brilliant at his job. He didn’t rush and allowed me to go through my account without rushing me or making me feel any pressure! He had been a great help. Definitely 5 stars , I would offer more if I could !

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Can’t thank the Hemel Vodafone team…

Can’t thank the Hemel Vodafone team enough for their patience and support with managing a very difficult end of term broadband issue. Professional, friendly and polite through the whole process and so much better than having to deal with people over the phone

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hi. We're happy to hear that the team was patient and supportive in resolving your broadband issue. We appreciate you acknowledging their professionalism, politeness, and friendliness. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sunny was really helpful and guided me…

Sunny was really helpful and guided me through the entire process.

30 octobre 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi. We're happy to hear that the guidance provided was helpful. Thank you for sharing your positive experience; we appreciate your feedback very much. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden was amazing and helped us get 2…

Hayden was amazing and helped us get 2 phones after my daughter had broken here. Thanks!!

26 octobre 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi. We're happy to hear that we could assist you with getting new phones after your daughter's phone broke. We appreciate you taking the time to leave us feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden was very help sorting my phone…

Hayden was very help sorting my phone out transferring dater

26 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hi. We're happy to hear that the data transfer process went smoothly. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden has been extremely helpful.

Hayden has been extremely helpful.
He explained the various options clearly and with patience.

16 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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