Vodafone UK - Hemel Hempstead Avis 

328
TrustScore 5 sur 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

328 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(328)

40 266 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Colin was amazing and best customer…

Colin was amazing and best customer service ever, well informed. Came to buy a phone and ended up upgrading the broadband and did some savings as well. Brilliant customer skills, well delivered , definitely we are super happy.

21 février 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Steila,

Thanks for letting us know what an amazing job Colin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help 👍from William in Hemel…

Excellent help 👍from William in Hemel store 🤗

14 février 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thanks for the five star review, Lillian! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from Hemel Hempstead store was…

William from Hemel Hempstead store was Very helpful and explained everything very clearly to me
Would recommend him to friends and family as his customer service was excellent

11 février 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Nuala. Thank you for your review for William. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina at Hemel Hempstead store soooo…

Alina at Hemel Hempstead store soooo patient with me 😊thx

4 février 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hello, Tina,

It's great to hear about the positive experience which you had with Alina. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and friendly explained…

Very helpful and friendly explained everything very well and easy to understand.

1 février 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Colin was really helpful and…

Colin was really helpful and informative about the different plans. He’s managed to get me on a plan that suits my budget and fits my needs. And a really nice person too!

14 janvier 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Alex,

We’re glad to hear you found the best deal for you when visiting Colin in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Today my mother and I were served by…

Today my mother and I were served by Alina,she made our experience so great, she was friendly worked fast answered all the questions we asked.
She was so down to earth and kept it so professional at the same time.She made us laugh which helped me to stop worrying about my phone. She was honestly great and I really enjoyed my consultation with her.

13 janvier 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Tan,

Thank you for reviewing your recent experience, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William at the Hemel Hempstead store…

William at the Hemel Hempstead store helped me out today, I got a better deal and saved money.
Thank you William

11 janvier 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional service

Professional service. Colin is really helpful and friendly and I am a very satisfied client as my monthly bill has been reduced.

10 janvier 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Elaine,

Thanks for sharing your excellent feedback. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William was really helpful in reviewing…

William was really helpful in reviewing and changing my contract, great service

8 janvier 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Mike. Thank you for your review for William. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Clear, concise & helpful communication!

Clear, concise & helpful communication with William (Hemel Hempstead) who helped me and my dad (who doesn't fully understand how broadband & WiFi work) choose the right solution for us.

24 décembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Owen,

It's great to see you and your Dad had such a positive experience with William. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from Hemel Hempstead was very…

William from Hemel Hempstead was very helpful and showed excellent customer service. Went above and beyond.

7 décembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Peter. Thank you for your review for William. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from Hemel store was very…

William from Hemel store was very helpful and very entertaining, Very professional, Thank you to William.

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Rose,

It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina was great

Alina was great. I’ve been coming to Hemel store to see Colin for the last 10 years. Today, Alina served me and they both do a great job. There is a high customer standard in this store and I am very satisfied. Very professional and polite, and will always help you.

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Ramiz,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William at the Hemel store was very…

William at the Hemel store was very helpful when I came in to upgrade my airtime contract. Thank you

23 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service at vodafone Hemel Hempstead

I was looked after by a very pleasant gentleman called William. He was very knowledgeable and offered me great advise and help in choosing a new phone. He was very polite enthusiastic and courteous.

14 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi John,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from Hemel

William from Hemel

Amazing customer service very helpful, sat down with us and properly explained every aspect of the service we were getting and very polite

15 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Kajenthini,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the Hemel store was very…

William from the Hemel store was very helpful in helping me choose a new phone and explaining how to set it up.

11 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hello, Laura,

It's lovely to hear about the positive experience which you had with William. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William was very helpful in the Hemel…

William was very helpful in the Hemel store. Knowledgeable and friendly, one very happy customer with a cheaper plan moving forward

6 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Ruby,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the hemel store was very…

William from the hemel store was very friendly, he made me feel at ease. He explained everything that I asked. He also took time to explain anything that I was unsure of.

1 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Lynn, Thanks for takng the time to leave us such a great review.
All the best, The Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus