Vodafone UK - Hemel Hempstead Avis 

328
TrustScore 5 sur 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

328 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(328)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A 5 stars experience…

William from the Hemel store was absolutely fantastic. He was very patient in setting up my new phone and very clear throughout the all process. He saved me a lot of time and headaches. Thank you so much William. I will be back again.

3 mai 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Antonietta,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Just seen William at the vodaphone hemel office . What a fantastic service. I will come again . Very knowledgeable. And professional.

3 mai 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Kevin,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top man

William from the Hemel store was exceptionally patient, helpful and professional. Highly recommended.

28 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Terry,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful

27 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Sally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer care.

Very helpful.
Hayden in Hemel branch is new in post and very friendly.
Dersh his manager was also very helpful

25 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Jane,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service with William…

Great customer service with William today
stayed in until deal was sort it even after store closed

10 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Ionut,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walked 8n with a question and they…

Walked 8n with a question and they quickly and patiently solved it. Hadn't and Sunny combination.

9 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great guys

Great guys, super super helpful, couldn't have asked for any more

8 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sunny + Hemel Vodafone - Nailed it!

I have had several great experiences with Vodafone but my recent trip to Hemel branch was awesome! Sunny, the store's new manager, took a genuine interest in me and my needs. Sunny then supported me with options identifying a great package/ sim card. He had me setup within minutes. Also, I love the guys worldview and energy. Rare exceptional service. Great work brother! See you again as and when.

7 avril 2025
Avis spontané
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Réponse de Vodafone UK - Hemel Hempstead

Hey Dan,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayden at your hemel store gave…

Hayden at your hemel store gave exceptional customer service

5 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Gerrie,

We really appreciate your wonderful review and the amazing support for Hayden.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina is the best

Alina was absolutely amazing. I'm very nervous and unsure when it comes to technology but she was patient and made me feel at ease. Her product and technical knowledge was outstanding as she guided me through the best product and package for my needs. Thank you so much Alina for all your help and expertise.im delighted with my new phone.she set it up, transfered data and ensured I was comfortable and confident using my new device. Fantastic customer service, highly recommend seeing Alina. Thanks so much!!!

5 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Kelly,

Thank you so much for sharing your wonderful experience with Alina! We are thrilled to hear that she was able to provide you with exceptional service and make you feel at ease with your new phone. It's great to know that her product and technical knowledge helped you find the best product and package for your needs.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and efficient service by…

Excellent and efficient service by sunny. Very happy with the service

5 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi James,

We really appreciate your wonderful review and the amazing support for Sunny.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Helpful staff

Helpful staff
Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it.

William then refreshed my contract with a cash saving.

Thanks guys.

2 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Axel,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina & Hayden have been amazing

Alina & Hayden have been amazing. Helped me set up and sort out my phone.

1 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Soban,

Thanks for the lovely review and fantastic support for Alina and Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were very helpful Alina and…

The staff were very helpful Alina and sonny, helped to resolve my issue

1 avril 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey,

Thanks for the lovely review and fantastic support for Alina and Sonny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

One and Only William from Hemel Store

Lovely chap who’s name is William from my local Vodafone Store has been outstanding today. Doubt I can do him justice to the level of professionalism and mannerisms that this man has. Even though I came in to get a broadband and 3 SIM card deals which will take a while anywhere, time flew by because William is a great person to speak to. Ask for him for a top notch customer experience

15 mars 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Artur,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the Hemel store was very…

William from the Hemel store was very helpful with finding us the best deal.

8 mars 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Terri,

Thank you for your review for William. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and friendly service…

Very professional and friendly service full knowledge of products.

3 mars 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hello David,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Colin is very good i always come to…

Colin is very good i always come to Hemel because of his fantastic customer service.

3 mars 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hello Ann,

It's great to hear about the positive experience which you received in store from Hemel, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Colin and William at Hemel Hempstead…

Colin and William at Hemel Hempstead were absolutely fantastic.

They managed to upgrade my entire family (a new handset) and save me money in the process

Very engaging and pragmatic and exceptionally helpful

2 mars 2025
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Dan,

This is a great review for Colin and William. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media tea

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