The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... Voir plus
L'entreprise a répondu
12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... Voir plus
L'entreprise a répondu
Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... Voir plus
L'entreprise a répondu
I have been with Vodafone for many years and only reason I stay with them is due to Jamal. I only deal with Jamal for my mobile phone needs who provides an invaluable service. Not only the nicest pers... Voir plus
L'entreprise a répondu
Recently came to this store as was having problems with my phone and network, and not only am i over the moon with my new phone and deal on my contract, but i have to say the customer service from Dan... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Vodafone UK - High Wycombe
I went into the store and spoke to a chap named Daniel. I had issues with the phone for months, especially with viruses. Gave him the phone and he cleaned within minutes. He also ended up reducing my bill. Great service.

Réponse de Vodafone UK - High Wycombe
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store.
What ever they are paying this gentleman they need to double it! His product knowledge and service skills are beyond reproach. Please vodaphone HQ HR acknowledge this gentleman’s outstanding service he is an asset to you!

Réponse de Vodafone UK - High Wycombe
Jamal is an absolute superstar. He went above and beyond to help me with a technical problem. What an asset to your company

Réponse de Vodafone UK - High Wycombe
Very professional. The staff member was Chet and explained all aspects of my tariff. Plus he was super friendly!

Réponse de Vodafone UK - High Wycombe
Chet and staff in high wycombe was very helpful and friendly. They helped with upgrade for my phone. Great service

Réponse de Vodafone UK - High Wycombe
Went to the Vodafone store with my wife and sat with Daniel. We were paying a lot of money. He sat us down, took his time, explained everything we needed to know. Sold. We signed new contracts. The service was fantastic. Never disappointed when i visit the High Wycombe branch.

Réponse de Vodafone UK - High Wycombe
Bought a new phone and the lovely gentlemen in store helped me set it up and walked me through every step of it, great stuff from the team!

Réponse de Vodafone UK - High Wycombe
My network would not work on my iPhone and the staff sorted it out by doing a reset. My data started to work. Great help thanks

Réponse de Vodafone UK - High Wycombe
Went to the Vodafone store as i had software issues with my phone. I'm usually a techy guy, if i can say so myself, but couldn't resolve my issue. Jamal looked into my phone and fixed it within minutes. The service was great. 5 stars.

Réponse de Vodafone UK - High Wycombe
Excellent serbice from Chet in HW Vodafone..very helpful and patient

Réponse de Vodafone UK - High Wycombe
Chet quickly resolved my technical problem. He understood the problem quickly and was able to cleanly fix it with no fuss. I also walked away with a better deal on my daughters phone contracts!

Réponse de Vodafone UK - High Wycombe
I have been with Vodafone for many years and only reason I stay with them is due to Jamal. I only deal with Jamal for my mobile phone needs who provides an invaluable service. Not only the nicest person, professional and his knowledge and expertise is second to none. Everytime I visit I come away feeling I have been provided a 1st class service and been given a great deal. Jamal is a legend and the day he leaves Vodafone is the day I leave Vodafone

Réponse de Vodafone UK - High Wycombe
Recently came to this store as was having problems with my phone and network, and not only am i over the moon with my new phone and deal on my contract, but i have to say the customer service from Daniel, was wonderful and i really felt care and support from him. Shall be returning if i ever have anymore issues!

Réponse de Vodafone UK - High Wycombe
I had a very measurable experience with the company i was before. I went to the store in Wycombe with open mind thinking it will be the same thing here. I was wrong. I sat with Jamal and he was brilliant, he explained so many things i didn't know and was never explained to by my old provider. Highly recommend a visit.

Réponse de Vodafone UK - High Wycombe
I went to the Wycombe branch yesterday to get my contract up to date. Spoke to a very nice lad named Tudor. He made everything so cheap and did a transfer for my wife. Top lad. Great experience.

Réponse de Vodafone UK - High Wycombe
Daniel is amazing he helped me upgrade and do a similar swap

Réponse de Vodafone UK - High Wycombe
Great service by Thomas. He helped with bill and online account.

Réponse de Vodafone UK - High Wycombe
Jamal helped me with my upgrade. Really easy process

Réponse de Vodafone UK - High Wycombe
Chet was helpful in store High Wycombe. Was having issue with Sim not working and couldn’t access my Vodafone app to check my latest bill. Chet fixed it all for me. Great Service.

Réponse de Vodafone UK - High Wycombe
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.