Vodafone UK - High Wycombe Avis 

116
TrustScore 5 sur 5

4,8

12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my first time in the store and although I had a bit of a wait to be served, I realized when it was my turn that this was because the staff spend as much time with each customer as is neede... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(116)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

helped me with my upgrade

Jamal helped me with my upgrade. Really easy process

11 mars 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Tilly
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chet was helpful in store High Wycombe

Chet was helpful in store High Wycombe. Was having issue with Sim not working and couldn’t access my Vodafone app to check my latest bill. Chet fixed it all for me. Great Service.

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Silviu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help from Daniel and Chet

Excellent help from Daniel and Chet . Both extremely patient , great tech knowledge and excellent service . Thanks

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Gina,

Thanks for the lovely review and fantastic support for Daniel and Chet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

When in to get a new phone and was served by Gabe which was very helpful in helping me choose the right device. His technology knowledge was impeccable. Will definitely come back when I will need any upgrades in the future.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Elena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into store because I had issues…

I came into store because I had issues with my Tablet. I was served by Daniel. What a lovely young man. He fixed the issue for me and explained how to keep my device healthy. Always great to visit Wycombe store.

1 mars 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Jane
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas Provided the best service I have…

Thomas Provided the best service I have ever had in Vodafone

12 février 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Thomas,

Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience with Vodafone…

I had a great experience with Vodafone recently. Tudor helped me with a specific query about my billing and contract details, and he was absolutely fantastic. He explained everything clearly, sorted out the issue quickly, and made sure I fully understood my options. Professional, patient, and very friendly — excellent customer service. Thank you, Tudor!

9 février 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into vodafone in eden high wycombe…

Went into vodafone in eden high wycombe on Saturday was highly impressed with service 110% 👏

22 février 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Faiza,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came on Friday to upgrade my…

I came on Friday to upgrade my contract. I wasn't sure if I wanted to stay with Vodafone but the team in Wycombe was brilliant. Daniel and Jamal served me and made sure the new contract fits my needs. Jamal also did the transfer for me. Great service from both. 🙌

20 février 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Alan,

Thanks for the lovely review and fantastic support for Daniel and Jamal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top-Up

Came in for a top-up and staff was very friendly, and made everything simple so I could understand

23 février 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to the Vodafone shop in Wycombe…

I went to the Vodafone shop in Wycombe as I had issues with my phone. Jamal was brilliant with the service. He even reduced my contract price. Highly recommend visiting.

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by Tudor

Great service by Tudor. He helped get a new sim

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey there,

Thanks for the lovely review and fantastic support for Tudor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would like to say a very big thank excellent Customer Service…

I would like to say a very big thank you to the staff at Vodaphone Eden Centre hi Wycombe Bucks Jamal who is the manager is always so helpful.
. Nothing is ever too much for him. I received excellent outstanding service from a young man called Daniel,& Thomas.
My Home button on my old mobile had gone Jamal sorted for time being, yet realising I needed to get a new phone Daniel sorted out a new iPhone 16E for me and did his upmost to give me excellent service in every possible way.
Thomas also was very helpful. I just want to say all the staff in Vodaphone high Wycombe Store is amazing .
Also I have been served by young gentleman called Tudor is also very helpful.
I always feel reassured and leave with peace and security all is well with my phone thank you very much, Sheila

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Sheila,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came to store to upgrade my phone

Came to store to upgrade my phone. Chet was very helpful and got me upgrade for my new and helped with trade in. Great experience and service in High Wycombe!

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Katie,

Thanks for the lovely review and fantastic support for Chet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service
I was served in store by Jamal today. This isn’t the 1st time Jamal has served me and each time I have been extremely happy with the service. Jamal is very knowledgeable and took the time to help me understand everything and got me a great deal. Great member of staff

4 décembre 2025
Avis spontané
Logo de Vodafone UK - High Wycombe

Réponse de Vodafone UK - High Wycombe

Hey Jon,
Thanks for the lovely review and fantastic support for Jamal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

very bad network

very bad network, i am using this network from last 2 years but they are very expensive and and management is also not good they told me that we are giving you discount but after that they still detecting too much money from my account.
Next time i will never use this network when my deal will finish.

29 octobre 2025
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

thomas was a great sales assistant he…

thomas was a great sales assistant he helped me with an extremely complex technical problem that i had his diverse intellect is unmatched… if you need help thomas is the man to go to

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey there,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great, personable and professional

I have been purchasing my iPhones from Jamal at Vodafone High Wycombe for around 6 years now. This September is was time to upgrade again and Jamal bent over backwards to secure me the latest iPhone for a very competitive rate. He was knowledgable, professional and he is an asset to the team in High Wycombe. It is because of his attentive and personable service that I return to Vodafone for my upgrades rather then going to other networks who can have more enticing deals.

19 septembre 2025
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Umar,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by tom

24 septembre 2025
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Hey Rose,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jeremiah at High Wycombe went the…

Jeremiah at High Wycombe went the second mile..patiently spent a lot of time getting me set up with a new S25 Galaxy. Excellent service!

21 septembre 2025
Avis spontané
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Réponse de Vodafone UK - High Wycombe

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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