Vodafone UK - Hounslow Avis 

103
TrustScore 4.5 sur 5

4,6

227 High Street, TW3 1DH Hounslow, London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went to Vodafone Three, to check my bills and I met with Roy. He is a gentleman working with passion to help customers like their own parents. I felt so welcomed being a three customer to Vodafon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience was a wonderful one. I had the pleasure of being served by Victoria in the Hounslow branch. She was professional in her position as a customer service representative and easy to as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A warm but professional welcome fromDevraj on entering the store. He then answered all my questions and guided me through the switch process with ease which gave me confidence to join Vodafone .Thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such a genuinely wonderful experience at the Vodafone store in Hounslow today that I felt compelled to share it. From the moment I walked in, I was looked after by the store manager, and... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 227 High Street, TW3 1DH, Hounslow, London, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(103)

41 574 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My experience was a wonderful one

My experience was a wonderful one.
I had the pleasure of being served by Victoria in the Hounslow branch.
She was professional in her position as a customer service representative and easy to ask questions if needed to.
Thank You Victoria and keep up the awesome service.

13 juillet 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hi , thank you so much for your wonderful review and the amazing support you’ve shown for Victoria, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 1 sur 5 étoiles

I use vodafone network.

I use vodafone network.
My exprience using vodafone is very bad. It is most worst network i have every used.
They never value their customer after they buy there worthless plan
I give -5 star to vodafone.

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey Bishal,

I’m really sorry to hear about your experience, and I understand how frustrating this must have been for you. This is certainly not the level of service we aim to provide to our customers.

We genuinely value your feedback and would like the opportunity to look into this further and help put things right for you. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to Vodafone Three

I went to Vodafone Three, to check my bills and I met with Roy. He is a gentleman working with passion to help customers like their own parents. I felt so welcomed being a three customer to Vodafone store. As soon as my contract finishes I am moving to Vodafone for only Roy. He is Gem.

He needs to recognised for giving fantastic service.

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience

29 mai 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All questions answered.

A warm but professional welcome fromDevraj on entering the store. He then answered all my questions and guided me through the switch process with ease which gave me confidence to join Vodafone .Thank you Devraj.

18 mai 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Its very gud

Its very gud
They serve me as best as they can

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey Daljeet,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had such a genuinely wonderful…

I had such a genuinely wonderful experience at the Vodafone store in Hounslow today that I felt compelled to share it.

From the moment I walked in, I was looked after by the store manager, and her level of care and professionalism was truly exceptional. She was incredibly knowledgeable, taking the time to explain everything clearly and making sure I fully understood my options without ever feeling rushed or pressured.

What stood out most was her attitude — warm, patient, and genuinely committed to helping. It’s rare to come across customer service that feels this sincere and attentive. She went above and beyond to make sure everything was sorted perfectly, and I left feeling confident and well taken care of.

This is exactly how customer service should be. A big thank you to her for making what could have been a routine visit such a positive experience. Vodafone is lucky to have someone like her representing them.

1 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hounslow


Hey Parvis,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was great

Michael was great, helpful throughout the whole process, thsnks you so much for the service

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey Omer,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect service from Agata

Perfect service from Agata , she answered on all my questions, was a pleasure to talk to her.
Highly recommend.
Thank you Agata

10 avril 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very nice experience

Very nice experience. Customer service is too good.

3 avril 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey Pardium,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone hounslow team is amazing.

30 mars 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

30 mars 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey Srinu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good and excellent customer service

Good and excellent customer service

11 mars 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

30 mars 2026
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Very nice we went Hounslow store it was…

Very nice we went Hounslow store it was very nice experience staff are very co operative Pretex was dealing with us he is really very nice

29 novembre 2025
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey Ritu,

I'm sorry for the issues you've faced with us and for the unpleasant experience you've had. I recommend reaching out to our dedicated team on 0333 304 0191 or via live chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Agata she has been very helpful to me…

Agata she has been very helpful to me regarding the upgrade of my sims.she is polite and ensure the first priority to the customer and she is always smiling with good vibes and friendly environment.
Thank You

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey Mishal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’m so impressed with the customer service …

I’m so impressed with the customer service I received from Hanuma in Hounslow high street!The representative listened carefully, understood my concern, and handled everything with kindness and professionalism. It’s rare to find such attentive service these days—thank you so much Hanuma!

23 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey Miglena ,

Thanks for the lovely review and fantastic support for Hanuma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hanman very friendly and helped me a…

Hanman very friendly and helped me a lot , thank you

22 novembre 2025
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Hey Anish,

Thanks for the lovely review and fantastic support for Hanman.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store manager

fantastic customer support

20 octobre 2025
Avis spontané
Logo de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff members are very nice and…

The staff members are very nice and cooperative The service are very good

27 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Hounslow

Hey Sukhveer,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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