The service provided by Victoria was polite, friendly and extremely helpful in advising me of the offers available. All information was made clear throughout the process and she also helped me setup m... Voir plus
L'entreprise a répondu
227 High Street, TW3 1DH Hounslow, London, GB
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The service provided by Victoria was polite, friendly and extremely helpful in advising me of the offers available. All information was made clear throughout the process and she also helped me setup m... Voir plus
L'entreprise a répondu
Amanjot was so attentive, kind and patient. She helped me with my SIM card and had excellent customer service skills. If anyone wants help then I would recommend her for her excellent service. 5/5 tha... Voir plus
L'entreprise a répondu
I went to Vodafone Three, to check my bills and I met with Roy. He is a gentleman working with passion to help customers like their own parents. I felt so welcomed being a three customer to Vodafon... Voir plus
L'entreprise a répondu
A warm but professional welcome fromDevraj on entering the store. He then answered all my questions and guided me through the switch process with ease which gave me confidence to join Vodafone .Thank... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
227 High Street, TW3 1DH, Hounslow, London, Royaume-Uni
Demande des avis aux clients
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Réponse de Vodafone UK - Hounslow
Very nice we went Hounslow store it was very nice experience staff are very co operative Pretex was dealing with us he is really very nice

Réponse de Vodafone UK - Hounslow
Agata she has been very helpful to me regarding the upgrade of my sims.she is polite and ensure the first priority to the customer and she is always smiling with good vibes and friendly environment.
Thank You

Réponse de Vodafone UK - Hounslow
I’m so impressed with the customer service I received from Hanuma in Hounslow high street!The representative listened carefully, understood my concern, and handled everything with kindness and professionalism. It’s rare to find such attentive service these days—thank you so much Hanuma!

Réponse de Vodafone UK - Hounslow
Hanman very friendly and helped me a lot , thank you

Réponse de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow
The staff members are very nice and cooperative The service are very good

Réponse de Vodafone UK - Hounslow
Mike done very good service for us,he is very helpful and explained everything clearly 5 🌟 for him definitely recommended.

Réponse de Vodafone UK - Hounslow
Excellent service at the Vodafone store today. The staff were friendly, helpful, and made the whole process smooth and easy

Réponse de Vodafone UK - Hounslow
I met Mr. Devraj, the store manager, today, and I’m extremely happy with the service he provided.
Thank you for your support.

Réponse de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow

Réponse de Vodafone UK - Hounslow
It's was absolutely Great one of the employees name Daveraj gave great experience!! Cheers

Réponse de Vodafone UK - Hounslow
The best service I've ever have! Pure professional and helpful advice! Thank you!🤗

Réponse de Vodafone UK - Hounslow
Ritek was most helpful and managed to save my mum quite a few pounds on her monthly price for her pay monthly subscription with Vodafone

Réponse de Vodafone UK - Hounslow
I had an amazing experience with Vodafone today, thanks to Robert! He assisted me with my update and provided outstanding customer service. He was professional, friendly, and incredibly helpful throughout the process. He made everything easy to understand and ensured that my issue was resolved smoothly.
Robert truly went above and beyond to provide excellent support, and I really appreciate his patience and expertise. He deserves recognition for his outstanding service!
Thank you, Robert, and thank you, Vodafone, for having such a great team member.

Réponse de Vodafone UK - Hounslow
I had a 5G mobile broadband for which i gave £29 as upfront charge and said i can cancel the plan within 14 days, if i change my mind but i need to pay for all the days i used, which is fair, however, after 12 days, i called for the cancellation of my plan which was prior to 14 days, they said my cancellation was processed but take 5 business days, however, they charged £33 again.
I called them after 6 business days, and they said the cancellation was never been done, and also said i was too late to cancel, after almost, 3 hours on a call, they said they refund the balance after deducting 14 days of use.
And guess what i paid £62 and they refunded £3 😄😄,
They are not the best in the UK but the most expensive in the UK 😄🤣,
I also told my friends not to use VODAFONE never, and they quit as well.
Keep my money VODAFONE which i earned kicking my ass off.

Réponse de Vodafone UK - Hounslow
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