Vodafone UK - Hull Avis 

317
TrustScore 5 sur 5

4,9

UNIT 28a, St Stephens Centre, HU2 8LN Hull, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have just been served by a lovely young man called Jack, who was so helpful and patient as I am useless with phones!! He was very polite, professional and a credit to your company. A lot of young p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Hull

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(317)

42 657 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful did everything to help

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Ron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First Class Service

Was served by Shane at St Stephens in Hull. Excellent customer service, very helpful and informative. Would highly recommend.

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Judy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nicol sales advisor

I lost my phone while on holiday, came into the store and Nicol sorted everything out. Got me back up and running on my same number with a new phone. Thank you.

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Garry,

Thanks for the lovely review and fantastic support for Nicol.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nicol

Nicol was extremely helpful and solved all my issues very professionally. Thank you.

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey John,

Thanks for the lovely review and fantastic support for Nicol.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caitlin B was extremely helpful and…

Caitlin B was extremely helpful and went above and beyond to explain in great detail how my contract worked and the different options I had. Purchased an iPhone with the money saved I also purchased an iPad. Fantastic service and attention to detail. Thank you Carole and John

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caitlin b was sorting my new phone…

Caitlin b was sorting my new phone amazing service great customer service very professional really nice to talk to went out of her way to get me great deal

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Could not be more helpful

Could not be more helpful. Thank you Shane

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Liz,

Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan was really helpful in finding the…

Dylan was really helpful in finding the best options for the best prices. I even managed to get out of KCOM!!! I didnt know Vodafone could do broadband in hull now

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Pat,

Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top tier service

Honya was amazing and very reassuring, I came in struggling with an issue regarding my contract and she cleared up any worries I had!

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey C nixy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone Upgrade

Went to upgrade my phone, Honya was an absolute gem throughout the entire thing. Couldn’t have been more politer and knowledgable. Thankyou :)

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Nicole,

Thanks for the lovely review and fantastic support for Honya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Honya was extremely professional and…

Honya was extremely professional and lovely. Thanks for your help. Fabulous shop

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Dylan provided excellent customer service, he really knew the products we discussed and checked where he was unsure about finer details I enquired about.
He was patient with me changing my mind and asking to look at other options.

28 février 2026
Avis spontané
Logo de Vodafone UK - Hull

Réponse de Vodafone UK - Hull

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shane

Shane - number moved just as you said. Easier than using trust pilot

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Frank,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience in store

Great experience in store. Answered every question I had and sorted out my account. Thank you shane

27 février 2026
Avis spontané
Logo de Vodafone UK - Hull

Réponse de Vodafone UK - Hull

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Honya was really helpful when I couldn't access my Google account. I am very grateful.

23 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Patricia,

Thanks for the lovely review and fantastic support for Honya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caitlin p is very helpful she done a…

Caitlin p is very helpful she done a good job healping me

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Maria,

Thanks for the lovely review and fantastic support for Caitlin P.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Great service in oue local shop

Great service in oue local shop (Hull) Jack was very helpful.

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Tracey,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Simon today

Excellent service from Simon today, very friendly and helpful.

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Paris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience was fantastic Caitlin P…

My experience was fantastic Caitlin P was super helpful with setting everything up definitely worth it

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful ful thank you very much

Very helpful ful thank you very much to Caitlin p , very kind would definitely recommend her service again.

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Hull

Hey Tammy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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