I have just been served by a lovely young man called Jack, who was so helpful and patient as I am useless with phones!! He was very polite, professional and a credit to your company. A lot of young p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... Voir plus
L'entreprise a répondu
Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... Voir plus
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I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Hull
Écrit par l'entreprise
Coordonnées de contact
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Royaume-Uni
4,9
Excellent
317 avis
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Les gens ont aussi consulté
Dylan helped me transer my pay as you…
Dylan helped me transer my pay as you go back to contract sim .
27 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hi Jessica, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Dylan is doing all he can to resolve…
Dylan is doing all he can to resolve the situation
27 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nicol ordered my phone last week and I…
Nicol ordered my phone last week and I collected it today. She was friendly and helped swap my info across. Thanks, Jack.
27 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Jim,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and very welcoming.
Great service and very welcoming.
The lady who served me was called nicol very lovely
24 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Rachel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Broadband transfer - fab service
I popped back into the Hull store today to sort out transferring my Broadband. I was supported by Jack, who was fantastic, providing me with all the information I needed to transfer. Jack was polite, friendly and sorted it all out for me. Jack is a real asset to the store.
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Nicholla,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Jack was really helpful in sorting out an upgrade for my phone today. He even took into consideration my travel plans and which phone contract would be most suitable. He was patient and answered any questions we had. Thank you!
19 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Lauren,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were friwndly and helpful…
The staff were friwndly and helpful especially caitlin so a big thanks to her for helping me out with my queries and purchases. Will be coming back and will recommend to others
11 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Oksana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
The service was really great the staff…
The service was really great the staff was friendly and understanding. They helped me out with all my queries and purchases. I will definitely come again and recommend it to my friends.
11 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went in to ask about what options i…
I went in to ask about what options i had to replace my current phone as I wasn't happy with it.
I spoke to Shane and he went through all my options. He explained it easily and clearly for me.
I came away with a new phone and very happy.
Shane was friendly, polite and very knowledgeable.
I have been a vodaphone customer for some time and each time I have been into the store in St Stephens, Hull I have always received good service. But today Shane topped that for me. Thank you Shane.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya was very friendly
Very friendly. Honya helped me fixed my phone with adverts that kept popping up on my phone.
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Honya today and got great service!
Visited vodafone today to enquire about switching my phone contract to Vodafone. Honya was very helpful finding me the right prices for a new phone and plan!
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service
Went into store stephens store today and talked to a really nice employee named Honya. Needed help about getting a new phone and she gave me really good information and advice on the phones I asked about. Also checked my broadband prices and the deals were really good, will be back again.
29 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hi Kai,
Thank you so much for your wonderful review and the amazing support you’ve shown for Honya—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Dylan was a brilliant help with my…
Dylan was a brilliant help with my upgrade. No fuss about it, straight to the point and he got me a decent offer.
28 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Chris,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come to this store every few years and…
Come to this store every few years and they are always incredibly helpful. Thank you Dylan, everything is working great.
31 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Massive help today shane thank you…
Massive help today shane thank you helped me get back on my email account which I hadn’t been able to access for 2 years
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Nick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was very helpfull@ Hull st stevens
Simon was very helpfull, we explaind what we wanted,he told us the sim we required and changed it over for us as we wanted to keep the phone.
23 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was informative and very customer…
Dylan was informative and very customer focus listen to what I required in a phone and was very helpful. He explained about the package and other adds on which was great .. 10/10 service
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
We entered the shop and often find it a very stressful experience buying and picking a new phone.
Dylan made this a really calming and easy experience, listening to what we would like and how much we wanted to pay. He offered us a great price even with roaming.
Dylan was polite, professional and made the process stress free.
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Lea,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Extremely helpful
The staff were extremely helpful installing an update on an existing phone and setting up and transferring all data to the newer phone. I would highly recommend if you experience problems as I did.
18 mars 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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