Great and good help
L'entreprise a répondu
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Great and good help
L'entreprise a répondu
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... Voir plus
L'entreprise a répondu
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
L'entreprise a répondu
We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Royaume-Uni
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Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.

Réponse de Vodafone UK - Irvine
5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy

Réponse de Vodafone UK - Irvine
Nathan was extremely helpful. A very pleasant expert today.

Réponse de Vodafone UK - Irvine
Taylor has been exceptionally helpful and a true credit to the company.

Réponse de Vodafone UK - Irvine
Came to store to get a new phone. Fantastic service from Andy, nothing was a bother and also very helpful in the set up and claim for the chromebook

Réponse de Vodafone UK - Irvine
Taylor unbelievable service as usual, give that man a raise!!

Réponse de Vodafone UK - Irvine
Needed a new phone as my old one was playing up. Went to Irvine branch and spoke to Andy, who asked me about mynphone and my usage habits, and tool the time to ask about my broadband too.
And my managed to get me a package for not much more than I was already paying and set my new device up for me to use right away!

Réponse de Vodafone UK - Irvine
Went to see about renewing my son's SIM only and spoke to Mel who was able to help sort me out with a new deal and a new plan.
Will be back to sort the rest of them out in the future!

Réponse de Vodafone UK - Irvine
Kayleigh was very helpful and efficient and polite and courteous. I felt she explained everything and couldn’t do enough to help.

Réponse de Vodafone UK - Irvine
Came to Irvine store to enquire about roaming on PAYG. Spoke to Andy who shown me the difference between PAYG with roaming and paym with inclusive roaming. Now have a great plan with euro roaming for less than I was topping up!

Réponse de Vodafone UK - Irvine
Came to irvine to see wht my data had stopped working. Spoke to andy who che ked out my account and number and found that i had ran out of data. Andy sorted me out with a mifi box to get internet back

Réponse de Vodafone UK - Irvine
Came in for new phone was helped by kayleigh got exactly what I wanted explained everything great service

Réponse de Vodafone UK - Irvine
Visited the store and was helped with my upgrade and trade in by kayleigh she was polite and friendly would definitely recommend her to my friends and family

Réponse de Vodafone UK - Irvine
I'm very happy and grateful for all the help received from Andy in the irvine store. He was very patient and understanding with my issue and helped me greatly. Thank you so much.

Réponse de Vodafone UK - Irvine
The customer advisor was very kind, helpful, and a joy to be around. Very happy person. 😊

Réponse de Vodafone UK - Irvine
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