alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
L'entreprise a répondu
Établissement
Changer d'établissement2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great
L'entreprise a répondu
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
L'entreprise a répondu
Great and good help
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Irvine
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Royaume-Uni
5,0
Excellent
301 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Nathan was amazing
Nathan was amazing. Answered all questions I had. I felt that he wanted to help and help he did.
Please send Nathan my thanks.
5 février 2025
Avis spontané
Réponse de Vodafone UK - Irvine
Hello, Euan,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rachel set my phone up for me a…
Rachel set my phone up for me a couldn't be happier
29 janvier 2025
Avis spontané
Réponse de Vodafone UK - Irvine
Hi William,
This is lovely feedback for Rachel. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very happy with the service from Taylor…
Very happy with the service from Taylor today, thank you
11 janvier 2025
Avis spontané
Réponse de Vodafone UK - Irvine
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great help from Andy
Was planningbon switching to o2 but there was an issue and saw Andy who helped sort me out with a new phone. Thanks very much :)
5 janvier 2025
Avis spontané
Réponse de Vodafone UK - Irvine
Hello, Lyn,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andy helped out a great deal
After shopping around and going to o2 and having an issue with my orders, Andy helped get me a new phone for the same price as I was paying for my sim plan
5 janvier 2025
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Iain,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Kayleigh was a nice helper she was…
Kayleigh was a nice helper she was really helpful and not boring. She was funny and talked to us about video games. 5 star review
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Yukako
It's lovely to see you had such a positive experience with Kayleigh. This is just what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to do an upgrade and Rachel…
Came in to do an upgrade and Rachel helped set every thing up, 5 stars
11 décembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Ross,
This is a great review for Rachel. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chloe
Chloe, saved me quite a bit of money on my monthly contracts …very much appreciated and great job!
8 décembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Quintin,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Irvine
Hello, Thomas,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kayleigh was very knowledgeable &…
Kayleigh was very knowledgeable & helpful 😊
1 décembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Fiona. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant
Advisor and the young man training listened to my needs to work towards the best option for me and not just trying to get a sale.
23 novembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hello, Ruby,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was fantastic helped me get a new…
Chloe was fantastic helped me get a new phone and log into everything
9 novembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Henry,
It's great to hear about your recent experience and feedback for Chloe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Irvine
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachel helped me set up my phone and…
Rachel helped me set up my phone and was great
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi There,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Rachel and how she helped set your phone up.
Thanks,
The Vodafone Social Media Team
Taylor fixed my issue in no time today…
Taylor fixed my issue in no time today he was excellent
29 octobre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hello, Amanda,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience and made me smile
Amazing experience and made me smile
4 octobre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hello, Fraser,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was very helpful in sourcing a…
Chloe was very helpful in sourcing a new phone for me. Excellent customer care skills, friendly and helpful.
4 octobre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hello, Kathryn,
Thanks for letting us know what an amazing job Chloe did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to store after the call…
I went in to store after the call centre couldn't fix my issue. Rachel helped quickly and was very friendly. Thank you!
13 août 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Kiera,
Thanks for taking your time to leave this review for Rachel.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone Irvine
Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.
23 septembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was a great help
22 septembre 2024
Avis spontané
Réponse de Vodafone UK - Irvine
Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.