Vodafone UK - Irvine Avis 

301
TrustScore 5 sur 5

5,0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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5,0

Tous les avis

(301)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Andy

Andy,
The best & most helpful.
10 out of 10

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in with a phone issue i got…

Came in with a phone issue i got Kayleigh who was fantastic and her manager Andy was on hand to answer anything Kayleigh didnt know. The pair of them are a credit to vodafone

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Alexander,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks Nathan for your help

Thanks Nathan for your help

3 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Della,

Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Craig and kayleigh were a fantastic…

Craig and kayleigh were very knowledgeable and helpful. They took their time explaining everything to me.

24 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Joseph,

Thanks for the lovely review and fantastic support for Craig and Kayleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got exactly what phone I wanted taylor…

Got exactly what phone I wanted taylor at irvine vodaphone shop was great and really helpful

13 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Allison,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would like to so a huge big ty to…

I would like to so a huge big ty to Chloe at Irvine store as went above and beyond five stars Ty so much 👍👍👍👍👍

7 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to the Irvine store today to…

Came in to the Irvine store today to get a new sim and got Kayleigh who was fantastic such a credit to Vodafone she never disappoints

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Suzanne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it was carried out skilfully and professionally and everything seems absolutely in order! A job well done!!

17 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Scott for all your help…

Thank you Scott for all your help setting up my new SIM contract.

17 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Sandra,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

BE VERY AWARE

WOULD GIVE THEM MINUS 5 STARS CLAIM BY TRUSTILOT ONE OF THE BEST IS THAT IN A CIRCUS FOR CLOWNS HAVE HAD BROADBAND OVER 3 MONTH NOW HAS ONLY REACHED NEAR TOP OF SPEED RANGE ABOUT 3 TIME THAT WAS AFTER 3 TIMES WHEN OPENREACH CAME OUT TO SORT SPPEED EVEN OPEN REACH SAID VODAFONE WERE THE WORST TO DEAL WITH EVEN MY ROUITER HAS PACKED UP A FEW TIME TRIED TO GET COMPENSATION THATS THE JOKE

14 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey John, I apologize for the issues you've been experiencing with the home broadband set up. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.

I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taylor was great

Taylor was great. transferred all my stuff over brilliant guy

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and professional staff

1 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Thomas,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for an upgrade and got kayleigh…

Came in for an upgrade and got kayleigh she was very polite and efficient if I could give her 12 stars I would.

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi James. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for an upgrade and got…

Came in for an upgrade and got kayleigh. Very friendly and great help

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hello Charlotte,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kirsty’ service

Kirsty made the upgrade on my phone quick and easy. Very friendly, informative and thorough at explaining everything.

2 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Gillane,

Thank you for your review for Kirsty. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Great and good help

Great and good help

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone and contract

Kayleigh made having to purchase a new phone so easy. Such a lovely girl, friendly, patient and a pleasure to have helping you when you don't have a clue about tech. I would recommend Kayleigh if you need help. My new phone and contract suits my budget and no pressure to get a more expensive package. Thank you so much Kayleigh and for sorting out my account log in problems also and helping me transfer all my data which I would have struggled with 😁

26 février 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Helen,

We're so grateful for your positive feedback on Kayleigh, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taylor was excellent

Taylor was excellent, saved me a lot of money

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for my upgrade and got Kayleigh…

Came in for my upgrade and got Kayleigh she was fantastic and helped me get my trade in sorted for my new phone. Very polite and explained everything very well.

13 février 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Gloria,

This is lovely feedback for Kayleigh. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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