alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
L'entreprise a répondu
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
L'entreprise a répondu
Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great
L'entreprise a répondu
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
L'entreprise a répondu
Great and good help
L'entreprise a répondu
Écrit par l'entreprise
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Vodafone UK - Irvine
Came in with a phone issue i got Kayleigh who was fantastic and her manager Andy was on hand to answer anything Kayleigh didnt know. The pair of them are a credit to vodafone

Réponse de Vodafone UK - Irvine

Réponse de Vodafone UK - Irvine
Craig and kayleigh were very knowledgeable and helpful. They took their time explaining everything to me.

Réponse de Vodafone UK - Irvine
Got exactly what phone I wanted taylor at irvine vodaphone shop was great and really helpful

Réponse de Vodafone UK - Irvine
I would like to so a huge big ty to Chloe at Irvine store as went above and beyond five stars Ty so much 👍👍👍👍👍

Réponse de Vodafone UK - Irvine
Came in to the Irvine store today to get a new sim and got Kayleigh who was fantastic such a credit to Vodafone she never disappoints

Réponse de Vodafone UK - Irvine
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it was carried out skilfully and professionally and everything seems absolutely in order! A job well done!!

Réponse de Vodafone UK - Irvine
Thank you Scott for all your help setting up my new SIM contract.

Réponse de Vodafone UK - Irvine
WOULD GIVE THEM MINUS 5 STARS CLAIM BY TRUSTILOT ONE OF THE BEST IS THAT IN A CIRCUS FOR CLOWNS HAVE HAD BROADBAND OVER 3 MONTH NOW HAS ONLY REACHED NEAR TOP OF SPEED RANGE ABOUT 3 TIME THAT WAS AFTER 3 TIMES WHEN OPENREACH CAME OUT TO SORT SPPEED EVEN OPEN REACH SAID VODAFONE WERE THE WORST TO DEAL WITH EVEN MY ROUITER HAS PACKED UP A FEW TIME TRIED TO GET COMPENSATION THATS THE JOKE

Réponse de Vodafone UK - Irvine
Taylor was great. transferred all my stuff over brilliant guy

Réponse de Vodafone UK - Irvine
Came in for an upgrade and got kayleigh she was very polite and efficient if I could give her 12 stars I would.

Réponse de Vodafone UK - Irvine
Came in for an upgrade and got kayleigh. Very friendly and great help

Réponse de Vodafone UK - Irvine
Kirsty made the upgrade on my phone quick and easy. Very friendly, informative and thorough at explaining everything.

Réponse de Vodafone UK - Irvine
Kayleigh made having to purchase a new phone so easy. Such a lovely girl, friendly, patient and a pleasure to have helping you when you don't have a clue about tech. I would recommend Kayleigh if you need help. My new phone and contract suits my budget and no pressure to get a more expensive package. Thank you so much Kayleigh and for sorting out my account log in problems also and helping me transfer all my data which I would have struggled with 😁

Réponse de Vodafone UK - Irvine

Réponse de Vodafone UK - Irvine
Came in for my upgrade and got Kayleigh she was fantastic and helped me get my trade in sorted for my new phone. Very polite and explained everything very well.

Réponse de Vodafone UK - Irvine
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