Vodafone UK - Kilburn Avis 

185
TrustScore 5 sur 5

4,9

156 High Road,Kilburn, NW6 4JD London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 156 High Road,Kilburn, NW6 4JD, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(185)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent and Patient Support

Amal was incredibly helpful and patient with me as i am a blind customer. She assisted me with my data transfer and helped me set up Google Assistant, which i rely on for my day-to-day needs. I really appreciate her kindness and support!

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Roland,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service and helpful staff

Excellent service and helpful staff

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hi Terry,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amal was fantastic with myself and my…

Amal was fantastic with myself and my wife during a difficult period in regards to the loss of my wife’s phone. Thank you Vodafone for your Professionalism.

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Hadi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ashley is a good man and help me he tan…

Ashley is a good man and help me he tan iPhone 17 pro Max with best deal. Thank you

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Srija was very helpful and sorted our…

Srija was very helpful and sorted our issue out as efficiently as possible :)

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Agnesa,

Thanks for the lovely review and fantastic support for Srija.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

She very good staff

She very good staff

11 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Rodolfo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing staff that helped me with my…

Amazing staff that helped me with my situation. Nisarg was so helpful with my situation

9 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Armzy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ashley and srija in Vodafone kilburn…

Ashley and srija in Vodafone kilburn store were excellent. Gave me the best deal. Ashley who is a new starter is great and was so fun to talk too. Highly recommended funny guy

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Mouna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We had a great customer service…

We had a great customer service experience at Kilburn. Srija served us wonderfully with her calm and knowledgable approach. We had too many questions about the service and she was very patient with us throughout the whole process.

21 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service from Amal and Srija

Thank you so much to Amal and Srija who helped us with our device upgrade. They gave us a great deal and took the time to set up our phones. Excellent service, thank you ladies ❤️

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Mahar,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone feedback

Vodafone are very helpful , very polite friendly staff and I am a very happy customer with this phone provider, highly recommend, thank you prerana for your amazing customer service

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Elle,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

amazing service answered all my…

amazing service answered all my question would come back again

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Aisha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service with a smile. Just what I expected.

I did not have to wait long. The staff were wonderful as usual. Amal was absolutely wonderful. She was very knowledgeable, patient and helpful. It was services with a smile. It's what I expect from Vodafone and it's exactly what I got. That's why I've been with Vodafone for a VERY long time.

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey Bertha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amal amazing customer service

Amal was amazing, really good customer service. She was great at explaining everything and gave a good deal. Many thanks

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hey,
Thanks for the lovely review and fantastic support for Amal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Vodafone customer service!

I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He went over all the aspects that I need in my new bundle and asked questions to ensure I was happy with the updated contract. His manner was confident and professional throughout. I’m happy to be contacted if you wish to discuss this further.
With many thanks 😊
Andrew Homer

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amal was an amazing help !!

Amal was an amazing help !!! Thank you so much Very helpful and quick !

11 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vaishnavi Splendour

Vaishnavi, wow,
a force of nature in the best possible way, Dedicated, humour, her competence, her human. Vodafone is incredibly lucky to have her representing their brand. If every customer service interaction could be like this, the world would be a far happier place.

Thank you, Vaishnavi. You made my day.

7 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hi. We're happy to hear that you had such a positive experience. We appreciate your kind words and are glad our team member made your day. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service from Zane and…

Amazing customer service from Zane and Srija, made the process very simple and seamless. Zane was very funny and made the whole experience a lot better.

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hi. We're happy to hear that our service was helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vaishnavi is absolutely wonderful

Vaishnavi is absolutely wonderful. She’s been very helpful and kind. She’s somehow able to help all of in the store this afternoon at the same time. Even the other people who work here constantly ask her for help and she manages to juggle helping and answering and all the tech stuff effortlessly.

Mary Farrell

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kilburn

Hi. We appreciate you taking the time to share your wonderful experience. We're so happy to hear that you received such helpful and kind assistance. It's great to know that our team member was able to assist everyone so efficiently. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

great staff vaishnavi give her a…

great staff vaishnavi give her a promotion

1 novembre 2025
Avis spontané
Logo de Vodafone UK - Kilburn

Réponse de Vodafone UK - Kilburn

Hi. We appreciate your kind words! We're happy to hear that you had a positive experience with our team member. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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