First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Voir plus
L'entreprise a répondu
156 High Road,Kilburn, NW6 4JD London, GB
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First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Voir plus
L'entreprise a répondu
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Voir plus
L'entreprise a répondu
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Voir plus
L'entreprise a répondu
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
156 High Road,Kilburn, NW6 4JD, London, Royaume-Uni
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Amal was incredibly helpful and patient with me as i am a blind customer. She assisted me with my data transfer and helped me set up Google Assistant, which i rely on for my day-to-day needs. I really appreciate her kindness and support!

Réponse de Vodafone UK - Kilburn

Réponse de Vodafone UK - Kilburn
Amal was fantastic with myself and my wife during a difficult period in regards to the loss of my wife’s phone. Thank you Vodafone for your Professionalism.

Réponse de Vodafone UK - Kilburn
Ashley is a good man and help me he tan iPhone 17 pro Max with best deal. Thank you

Réponse de Vodafone UK - Kilburn
Srija was very helpful and sorted our issue out as efficiently as possible :)

Réponse de Vodafone UK - Kilburn
Amazing staff that helped me with my situation. Nisarg was so helpful with my situation

Réponse de Vodafone UK - Kilburn
Ashley and srija in Vodafone kilburn store were excellent. Gave me the best deal. Ashley who is a new starter is great and was so fun to talk too. Highly recommended funny guy

Réponse de Vodafone UK - Kilburn
We had a great customer service experience at Kilburn. Srija served us wonderfully with her calm and knowledgable approach. We had too many questions about the service and she was very patient with us throughout the whole process.

Réponse de Vodafone UK - Kilburn
Thank you so much to Amal and Srija who helped us with our device upgrade. They gave us a great deal and took the time to set up our phones. Excellent service, thank you ladies ❤️

Réponse de Vodafone UK - Kilburn
Vodafone are very helpful , very polite friendly staff and I am a very happy customer with this phone provider, highly recommend, thank you prerana for your amazing customer service

Réponse de Vodafone UK - Kilburn
amazing service answered all my question would come back again

Réponse de Vodafone UK - Kilburn
I did not have to wait long. The staff were wonderful as usual. Amal was absolutely wonderful. She was very knowledgeable, patient and helpful. It was services with a smile. It's what I expect from Vodafone and it's exactly what I got. That's why I've been with Vodafone for a VERY long time.

Réponse de Vodafone UK - Kilburn
Amal was amazing, really good customer service. She was great at explaining everything and gave a good deal. Many thanks

Réponse de Vodafone UK - Kilburn
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He went over all the aspects that I need in my new bundle and asked questions to ensure I was happy with the updated contract. His manner was confident and professional throughout. I’m happy to be contacted if you wish to discuss this further.
With many thanks 😊
Andrew Homer

Réponse de Vodafone UK - Kilburn
Amal was an amazing help !!! Thank you so much Very helpful and quick !

Réponse de Vodafone UK - Kilburn
Vaishnavi, wow,
a force of nature in the best possible way, Dedicated, humour, her competence, her human. Vodafone is incredibly lucky to have her representing their brand. If every customer service interaction could be like this, the world would be a far happier place.
Thank you, Vaishnavi. You made my day.

Réponse de Vodafone UK - Kilburn
Amazing customer service from Zane and Srija, made the process very simple and seamless. Zane was very funny and made the whole experience a lot better.

Réponse de Vodafone UK - Kilburn
Vaishnavi is absolutely wonderful. She’s been very helpful and kind. She’s somehow able to help all of in the store this afternoon at the same time. Even the other people who work here constantly ask her for help and she manages to juggle helping and answering and all the tech stuff effortlessly.
Mary Farrell

Réponse de Vodafone UK - Kilburn
great staff vaishnavi give her a promotion

Réponse de Vodafone UK - Kilburn
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