First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Voir plus
L'entreprise a répondu
156 High Road,Kilburn, NW6 4JD London, GB
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First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Voir plus
L'entreprise a répondu
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Voir plus
L'entreprise a répondu
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Voir plus
L'entreprise a répondu
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
156 High Road,Kilburn, NW6 4JD, London, Royaume-Uni
Demande des avis aux clients
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Great service from Zane! He was still in training, but did great a very professional job! Lovely young guy, a future Vodafone star!

Réponse de Vodafone UK - Kilburn
Zane was amazing! I’m very satisfied with the service. Very professional and nice!

Réponse de Vodafone UK - Kilburn
I had such a great experience with Vaishnavi when sorting out my upgrade. She was incredibly helpful, kind, and genuinely lovely throughout the whole process. She made everything so easy to understand and went above and beyond to make sure I got the best option. It’s rare to come across someone so patient and friendly — truly appreciated her help!

Réponse de Vodafone UK - Kilburn
Amazing help from Srija, she helped set up my broadband and new mobile contract. I managed to get amazing deal. Strongly recommend to visit store, they are very helpful,

Réponse de Vodafone UK - Kilburn
Vaish and Amal were great 👍
Super friendly and clued up on the companies product.
Whole process was quick and easy and a few laughs.

Réponse de Vodafone UK - Kilburn
Vaishnavi is a true professional n very customer friendly. She explained the whole process thoroughly n reassuringly and reviewed my present contract n applied the the discount to it. She's a true superstar n deserves a 5 star medal
I am very satisfied with my customer experience here in this Vodafone shop. Thank you very much.

Réponse de Vodafone UK - Kilburn
Lovely person. Sweet, helpful and dependable. Made us feel comfortable Would love to have Amal as the person to help me with my inquiries. She provided a relaxed environment for us

Réponse de Vodafone UK - Kilburn
Came in today with a customer service related issue that could only be resolved in store due to a theft.
Was assisted by a "sales advisor" Vaishnavi.
She was attentive, clear and outstandingly helpful.
It can be a thankless job working in a mobile network retail outlet and Vaishnavi deserves that thanks.
Vodafone are lucky to have such an employee and she should be rewarded as such

Réponse de Vodafone UK - Kilburn
Amal and Vaishnavi were very helpful and super kind.

Réponse de Vodafone UK - Kilburn
I am happy with my plan. I received good customer service from amal

Réponse de Vodafone UK - Kilburn
I met today with one of the most amazing person, thank you Vaishnavi you are the best God bless you dear.

Réponse de Vodafone UK - Kilburn
Vaishnavi,Shanice and Ihab were very efficient and helpful.
All of Kilburn staff is so friendly and gives the appropriate options to select from.
Will surely come only to this particular Vodafone store.

Réponse de Vodafone UK - Kilburn
Amazing customer service from Shanice. Very Profesional and listen to what you want.

Réponse de Vodafone UK - Kilburn
Shanice was very helpful and service was great she needs a pay rise 👍

Réponse de Vodafone UK - Kilburn
Srjia help me loads and she was every kind and nice.

Réponse de Vodafone UK - Kilburn
Amal is great at explaining the system and findingthe best, charm without bull shit.
I'm moving to Vodafone.

Réponse de Vodafone UK - Kilburn
Srija was very helpful today when visit
She is pleasant, polite and very informative.
Communication skill very clear and I enjoyed having her seeing me. 😁👍

Réponse de Vodafone UK - Kilburn
Pop in to vodafone store in Kilburn today,and I met the lovely Srija she was very helpful and friendly,she talk me through each set,and explained in details about my product,she was very professional and am really happy with her service she provided to me very good service today.

Réponse de Vodafone UK - Kilburn
Srija gave me a good assistant helped me find a good plan.

Réponse de Vodafone UK - Kilburn
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