Vodafone UK - Kings Lynn Avis 

156
TrustScore 5 sur 5

4,8

11 Norfolk Street, PE30 1AR Kings Lynn, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Kings Lynn

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 11 Norfolk Street, PE30 1AR, Kings Lynn, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

156 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(156)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nicholas was friendly efficient and…

Nicholas was friendly efficient and soon sorted out my situation first rate service as always from him

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Vodafone lost my no. Of 20years +

Went to Vodafone for a better service ended up losing my no. I had for 20 years + with no explanation just a sorry that’s never happened before. So I switched to ee very disappointed. I was customer for less than a week and in that time my phone only worked for a few days then just stopped working no signal witch left me with no phone but I did get an email telling me my first bill would be ready by the end of the month for £20 witch was nice never again

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hi Wayne,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing!!

Went in in on 07/08/25 to discuss changing my broadband over, the advisor i had Nicholas was so helpful and talked through all options with me. There was even help with making my current broadband providers I'd be making the change oved to them. All the worried and anxiety I had making the change were gone! It was super easy and done so quickly!

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hi Shannon,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nicholas —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the store on the 02/08/2025…

Went into the store on the 02/08/2025 wanting to swap from an iphone 15 plus to an android got myself the samsung z fold7 to try it out great customer services from Jack and would highly recommend Jack or any of the staff as they do a great job. Thank you

2 août 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Sara,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Assistant was very helpful in trying to…

Assistant was very helpful in trying to sort the problem on old phone. Then he found a reasonable deal on a new phone.

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Judith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

King's Lynn branch

Went into King's Lynn branch on 18/07/25 to ask about changing broadband and combining my mobile all into one package. Advisers very helpful, polite and informative.

18 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Joan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was amazing so helpful and…

Michael was amazing so helpful and saved me money on my plan and internet was half price

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Justine,



Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really friendly and quick service.

27 juin 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Clifford,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was very nice and helpful nothing…

Adam was very nice and helpful nothing was to much trouble ten out of ten

18 juin 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hi Lee. We are happy to hear that you had such a positive experience and that our service met your needs. Thank you for sharing your kind words and perfect rating!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack is a really patient and…

Jack is a really patient and knowledgeable member of the Vodafone staff who helped us enormously. Nothing was too much trouble.

16 juin 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

We're happy to hear that a member of our agent Jack was so helpful and patient.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Plan upgeade

Wanted to upgrade my plan at the store. The person who helped me was very knowledgeable and found the best plan for me. Very patient and helpful.

P.S. The store manager wasn’t very helpful. Was very standoffish with my husband when he asked him a question - apparently he was busy checking something online.

18 mai 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Wilson,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack made the process very simple

Jack made the process very simple and gave me a great price. Very friendly guy, a credit to the company so if I need anything in the future I will definitely come back to see him

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Chlo,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Myself and Adam spoke about how we both…

Myself and Adam spoke about how we both have 12 cats and how much fun laying in the garden with them so much so even nick has decided that he wants some cats and with a litter of kittens on the way I’ve sold him 3 but all very help full

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Leona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to check my broadband pricing…

Went in to check my broadband pricing and the team did a great job getting it faster and cheaper too compared to what i was paying before

16 avril 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey James

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nick was very helpful with my enquiry

Nick was very helpful with my enquiry. Went through all the options with regards to roaming data packs, pleasant experience

26 avril 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Arran,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam’s excellent customer service

Sam was knowledgeable, friendly, welcoming and knew exactly what to do. He provided excellent tech service even though it was Bank Holiday Monday!
He gave fantastic customer service. Thank you Sam

21 avril 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrading device

Jack was brilliant, really helpful.

31 mars 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey Jamie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It's always a friendly service at this…

It's always a friendly service at this store, without a hard sell and a good description of all the options so I can choose what I feel is best for my needs.

28 mars 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the Kings Lynn store on…

I visited the Kings Lynn store on Saturday and was served by Nick . He was very knowledgeable and helped me change my contract and choose a phone and plan that suited my needs . Will definitely go back , when I need to .

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hi Jayne,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had such a lovely experience with Sam…

Had such a lovely experience with Sam on Sunday. He went above and beyond with the situation we had, to which he dealt with right away, rather than putting us on the phone like most other phone companies have made us do. Great service, and will be back fairly soon to sort switching my contract to Vodafone. Thank you again, on behalf of me and my Dad.

2 mars 2025
Avis spontané
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Réponse de Vodafone UK - Kings Lynn

Hi Janine,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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