Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Brilliant service from Terrie and Jade, very helpful and knowledgable, will definitely return, it was a pleasure to deal with them both
L'entreprise a répondu
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
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Ashleigh was fantastic sorted out 4 contract upgrades for me and a new phone. 27 years with Vodafone and I’ll never change. Great network and always get fantastic service in the Kirkcaldy store.

Réponse de Vodafone UK - Kirkcaldy
Overall great customer service made me feel nothing but welcome and were so helpful and supportive will be coming back as soon as possible best Vodafone shop I’ve been to

Réponse de Vodafone UK - Kirkcaldy
Very good friendly service as always from the team at Vodafone Kirkcaldy - they are genuinely interested in making sure you get the best phone to meet your needs . Always a pleasure to!

Réponse de Vodafone UK - Kirkcaldy
I have been with Vodafone for years. Whenever I am due an upgrade I go into the store. I prefer to do this rather than online and I find all the staff extremely friendly and helpful.

Réponse de Vodafone UK - Kirkcaldy
Amazing customer service always look after there customers

Réponse de Vodafone UK - Kirkcaldy
Can in store due to getting a text about my plan. Amazing service as always when I come in. The guys always get me what I'm needing at a great price. Thank you.

Réponse de Vodafone UK - Kirkcaldy
Gary was brilliant he took time to check out plans and change them to what we exactly needed, he was very helpful and nice … definitely I will be back in two years time looking for him

Réponse de Vodafone UK - Kirkcaldy
Got my new phone today with Gary. Helped me with all my questions and was polite and worked hard to get me the right deal. Would come back and use this store in a second!

Réponse de Vodafone UK - Kirkcaldy
Audrey was a delight to deal with. Very informative and loved a chat so made the experience of upgrading a pleasure. Recommended

Réponse de Vodafone UK - Kirkcaldy
When making my purchase, Gary was knowledgeable,helpful and unfailingly patient with all my questions. The whole experience was not only enjoyable, but left me feeling less stressed and more confident in my ability to use my new tablet, as my tech skills are not great. From now on this will be the only shop I come to when needing new equipment and accessories.

Réponse de Vodafone UK - Kirkcaldy
it was great i felt very helped and they were very understanding about what i wanted and needed and they were super nice especially when i was a little confused.

Réponse de Vodafone UK - Kirkcaldy
Terrie was patient and extremely pleasant.
Has dealt with me on a number of occasions. Always the same!

Réponse de Vodafone UK - Kirkcaldy

Réponse de Vodafone UK - Kirkcaldy
Very calm and professional.
Smooth handling of a new system and found a workaround to get me sorted.
Went the extra mile to fix my old phone issue and had all the answers to my queries.
Great service.

Réponse de Vodafone UK - Kirkcaldy
Audrey and Gary are exceptional! I am not good with technology but they made me feel comfortable and like nothing was a problem. Thanks!

Réponse de Vodafone UK - Kirkcaldy
Ashley, Audrey and Gary are the BEST team for Vodafone. Need to go to Vodafone branch is actually a pleasure with this team.

Réponse de Vodafone UK - Kirkcaldy
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off.
Gary and Tiago were extremely helpful and gave us all the information we needed for all options available and both looked into the best deals for us.
We did have a few issues during the process of upgrading, but Gary went above and beyond to help us out anyway he could.
Thanks to you both guys.

Réponse de Vodafone UK - Kirkcaldy
After a long hassle with Carphone Warehouse I received great service from Gary at Vodafone Kirkcaldy and would highly recommend.

Réponse de Vodafone UK - Kirkcaldy
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