Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Brilliant service from Terrie and Jade, very helpful and knowledgable, will definitely return, it was a pleasure to deal with them both
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Kirkcaldy
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
5,0
Excellent
462 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Tiago and Terrie were super helpful!
Tiago and Terrie were super helpful. Answered all my many questions and helped me find the right deal for me. Great service - Thank you!
17 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey LS,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Went in with an issue and got it resolved, really helpful staff and knowledgeable
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Went in to upgrade my broadband service and the advisor was very helpful and got a good deal
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Claudia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big saving
Went into to try reduce my monthly payments and terrie and Audrey help me reduce my monthly bills by half!
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Gareth,
Thanks for the lovely review and fantastic support for Terrie and Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
"Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ashleigh was very helpful
Ashleigh was very friendly helping me order my daughter's new iPhone 17. Thank you! 🤩
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Audrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and me out with a cheaper…
Very helpful and me out with a cheaper deal. Pleasant staff!
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Elizabeth,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I received excellent customer service…
I received excellent customer service from Terrie today in the Vodafone shop in town. She helped me answer all of my questions and supported me through my upgrade.
8 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone review
I have been served by Terrie and Ashleigh today. They have both been lovely and a pleasure chatting with. As a result my broadband and sim deal were quickly organised and they found the best deal for me. Extremely grateful to have met them
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Shaun,
Thanks for the lovely review and fantastic support for Terrie and Ashleigh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team were great with helping me…
The team were great with helping me today. Would deffo recommend and shop again in store .
2 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service staff were…
Absolutely brilliant service staff were so helpful and trying to make my experience easy and enjoyable. Ashleigh & Gary are 5 star for anyone needing a human!
27 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Megs,
Thanks for the lovely review and fantastic support for Ashleigh & Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Kyle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Gary and Tiago.
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Lucylastic,
Thanks for the lovely review and fantastic support for Gary and Tiago.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash has always been the best when ever…
Ash has always been the best when ever I have problems. Resolved everything. 5 stars.
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Kathryn,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Changing from O2 was quick and easy
Changing from O2 was quick and easy, good customer service.
18 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Audrey and Gary were much help today
Audrey and Gary were so much help today. Couldn’t get my stuff to transfer and they did it in no time. Thanks again.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Jane,
Thanks for the lovely review and fantastic support for Audrey and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Beyond excellent
Went in to change to a sim only plan and as always staff were amazing. Terrie especially was brilliant talked me through everything. Can't fault her for anything. Always going above and beyond for customers. Will never change my network provider due the service received in the Kirkcaldy store.
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Louise,
Thanks for the lovely review and fantastic support for Terrie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and skilled
Very helpful and skilled. I came in on Thursday with a non functioning old phone and three days later I have a new phone with all I need on it. Many thanks to Gary for sorting this out. 5 stars.
8 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Maurice,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Yousef,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband
I popped into the Vodafone store to ask about broadband, as I’ve already been with Vodafone for my mobile for a number of years and was interested in seeing what broadband deals they could offer.
I spoke with Audrey, who kindly checked what broadband options were available in my area. Unfortunately, my street doesn’t yet have full fibre, so she advised that it would be better to stay with my current provider until full fibre becomes available.
I really appreciated the honest advice rather than being pushed into a product that wouldn’t have worked well for me. It’s refreshing to receive that level of transparency and customer care. I’ll definitely be back once full fibre is available in my area to discuss broadband again.
13 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Fay
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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