We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement32 Market Square, LA1 1HT Lancaster, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus
L'entreprise a répondu
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Voir plus
L'entreprise a répondu
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Lancaster
Écrit par l'entreprise
Coordonnées de contact
32 Market Square, LA1 1HT, Lancaster, Royaume-Uni
4,9
Excellent
323 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Abbie was very helpful and thorough…
Abbie was very helpful and thorough thank you
9 mai 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience
James is an awesome member of staff, helped a lot with a trade in for my new phone... Very good experience
9 mai 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Craig,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Lancaster
Hey Jill,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nothing too much trouble for James
Nothing too much trouble for James. Very happy with the service today
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Lucy,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abbie was very helpful clearly…
Abbie was very helpful clearly explained options and was very pleasant
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Linda,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex super star
Alex super star , sorted both our phones out, we was confused thank s Alex👍👍👍
13 avril 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey John,
Thank you for your feedback. It's always wonderful to read such kind words about Alex.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely excellent service from…
Absolutely excellent service from Hannah. I absolutely love my new phone she set it all up for me, will be back again and again whenever i need a new phone :)
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Ann,
We really appreciate your wonderful review and the amazing support for Hannah.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Sorted everything out with with Simon…
Sorted everything out with with Simon and got saved us money. Recommend.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was friendly and professional and…
James was friendly and professional and happy with the outcome
31 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lancaster store is great !!
Alex at Lancaster was really informative and very helpful ! Got my new contract sorted straight away no problems !!
25 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Rebecca,
This is such a great review for Alex. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Simon sorted out my SIM broadband box…
Simon sorted out my SIM broadband box to something better. Really helpful. Explained everything clearly
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Ste,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and informative
Very helpful and informative. Lovely to speak to. Pleasant personality.
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi there,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and explained things…
Very helpful and explained things clearly.
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi B.G
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hannah was excellent
Hannah was excellent, very helpful and very patient with us when upgrading our phones. Explained everything very clearly to our satisfaction
5 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Alan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon put my mind at rest with my phone…
Simon put my mind at rest with my phone having viruses and saved me money on my bill as well. Very helpful and credit to your company.
22 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Hannah was very helpful
Hannah was very helpful, excellent service can't wait to use my new phone
18 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Katy,
Thank you for your review for Hannah. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic advice and service from Katie…
Fantastic advice and service from Katie will be using again for other contracts
16 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Lindsey, It's great to hear Katie made such an awesome impression on you recently 😊 All the best, The Vodafone Social Media Team
Great experience
Simon who served us was very helpful and informative. Helped me get the best deal for WiFi and mobile contract very happy.
16 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Jolene, thanks for letting us know about the awesome service you received from Simon recently. It's great to hear how he was able to help.
All the best, The Vodafone Social Media Team
James gave us excellent service
James gave us excellent service. Always nice and very knowledgable! Thanks again James
8 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi. Thank you for your review for James. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was exceptional and offered…
James was exceptional and offered knowledge and support with our broadband and mobile upgrade
8 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Karen. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.