Vodafone UK - Lancaster Avis 

311
TrustScore 5 sur 5

4,9

32 Market Square, LA1 1HT Lancaster, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service such a good laugh amzing with putting up children. A frendly experience with well knowledge of products and prices. No hard selling. Ella was very helpfull and would like her to be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Layla has been very friendly and helpful. She has explained everything clearly to me. Great customer service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Lancaster

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 32 Market Square, LA1 1HT, Lancaster, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

311 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(311)

41 308 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Layla has been very friendly and helpful. She has explained everything clearly to me. Great customer service.

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Bland,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was delightful and extremely…

Hannah was delightful and extremely quick and helpful. Left smiling.

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Heather,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased throught

Very pleased throught. Lili was very informative and patient, explaining everything clearly etc. Excellent.

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Steven,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service such a good laugh…

Amazing service such a good laugh amzing with putting up children.
A frendly experience with well knowledge of products and prices.
No hard selling. Ella was very helpfull and would like her to be sales person of the month.
Will look forward to seeing her again when i come to pick my phone up.

26 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

"Hey Jodie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Layla was exceptionally helpful and…

Layla was exceptionally helpful and patient, thank you so much

16 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Carol,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lili was very helpful and explains all…

Lili was very helpful and explains all clearly

16 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Liz,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lili.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Layla was very effiecient

Layla was very effiecient, all my questions were answered.

7 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon saved us so much money today

Simon saved us so much money today. Upgraded me and my husband and signed us up to Internet aswell. Couldn't be happier. 5 star

4 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Rosie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah

Hannah was really great and made me feel comfortable even when I didn’t know what I wanted she went through options and helped me throughout it all I left feeling satisfied

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Misti,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James has been brilliant

James has been brilliant. Hekped me sort out a new phone and very friendly

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Jill,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Layla was amazing

Layla was amazing , helpful and very knowledgeable. Excellent customer service, lovely lady

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Anita ,

Thanks for the lovely review and fantastic support for Layla.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

As soon as I walked through the door I…

As soon as I walked through the door I was made to feel welcome and at ease by Ella who helped solve my query. She was a delight to deal with!

21 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Mark,

Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was excellent in helping me…

Hannah was excellent in helping me change my email address for my services. So helpful and lovely

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lili was very helpful

Lili was very helpful. Everything done as requested

18 mai 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to upgrade my airtime plan at the…

Went to upgrade my airtime plan at the Lancaster store and Ella was absolutely amazing, couldn't help us enough it made the whole process so easy and she was absolutely lovely

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Aaron,

Thanks for the lovely review and fantastic support for Ella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon was very helpful and has a good…

Simon was very helpful and has a good sense of humour also very proffesional

13 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Alfie,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James from the Lancaster store

James from the Lancaster store

Brilliant customer service, sorted everything out that I needed, he is very friendly and a brilliant member of staff, I will only deal with James in the store

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Matthew,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James

James, excellent customer service.

8 mai 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey Kim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was very helpful

James was very helpful. Gave me new phone and offer that i needed. Thanks

22 avril 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey Linda,

This is fantastic to hear! We really appreciate the feedback and support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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