Vodafone UK - Lancaster Avis 

323
TrustScore 5 sur 5

4,9

32 Market Square, LA1 1HT Lancaster, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Lancaster

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 32 Market Square, LA1 1HT, Lancaster, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

323 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(323)

42 546 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hannah was very helpful and brilliant

Hannah was very helpful and brilliant. Sorted me right out!

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey there,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in to sort out retaining my…

I came in to sort out retaining my photographs but the very helpful Hannah put me on to a new cheaper contract which was brilliant

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Sue,

Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly, knowledgeable and patient with non-tech savvy folk!

Lili was friendly and helpful and understood just what we needed. She was knowledgeable and explained everything really well and clearly. Excellent, thank you 🤩

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Angie,

Thanks for the lovely review and fantastic support for Lili.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James at the Lancaster store was do…

James at the Lancaster store was do helpful. I walked away happy x

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Julie,

Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful assistance

Very helpful assistance (Layla) as previously, v patient despite our not being tech savvy. Software issue easily resolved & advice given in case it recurs.

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was super helpful

Friendly service by James and everything explained clearly

11 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey sarah
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Layla

Layla - very quick & efficient. With a smile too! The process of upgrading my phone made smooth & easy.

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Brian,

Thanks for the lovely review and fantastic support for Layla.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Votaphony shop in Lancaster.

Simon was amazing.He taught me through everything to answer questions.All around just really good experience

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Tora,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was AMAZING

Hannah was AMAZING. Not changed my phone in years and the advice was spot on. SO happy going into a modern age with a new phone. She is an asset to the business!!!!!

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Salesmanship..

Simon has been very helpful in the Lancaster shop. Good advice and guidance on a bew sim for me and new device for my husband.

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hi Eileen,

Thank you so much for your wonderful review and the amazing support you’ve shown for Simon —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was extremely efficient

Hannah was extremely efficient, helpful and knowledgable.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Legon,

Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was extremely helpful in the…

Katie was extremely helpful in the Lancaster store & sorted out a new contract for us

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Vicky,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Once again the amazing James sorted out…

Once again the amazing James sorted out our account with a better deal all round - extremely helpful thank you

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Danielle,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lili was really helpful with my upgrade

Lili was really helpful with my upgrade

12 février 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic help from Alex in the…

Fantastic help from Alex in the Lancaster store.

8 février 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Clear

Clear, concise and hassle free

6 février 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey Lisa,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah gave great service

Hannah gave great service. Highly recommend

29 janvier 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service was excellent

Simon was amazing he explained everything very clearly and was extremely helpful navigating me through the process. Excellent service. X

22 janvier 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We went to get my wife a new iPhone

We went to get my wife a new iPhone. With Simon’s help it could not have been easier

22 janvier 2026
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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