Vodafone UK - Leatherhead Avis 

51
TrustScore 5 sur 5

4,8

19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience at the Vodafone store in Leatherhead. Sully was really friendly, helpful, and made everything easy to understand. He took the time to answer my questions and made the whole process... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(51)

41 521 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and helpful

I visited the Vodafone store in Leatherhead while travelling from abroad to get a VOXI SIM. The staff were really friendly, helpful, and made everything quick and easy. They explained everything clearly and helped me get set up without any hassle.

11 juin 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Rosie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience at the Vodafone store in Leatherhead. Sully was really friendly, helpful, and made everything easy to understand. He took the time to answer my questions and made the whole process quick and hassle free.
Excellent customer service, Thanks again!

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Ben,

Thanks for the lovely review and fantastic support for Sully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via https://www.trustpilot.com/evaluate/voxi.co.uk

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, they listened to my issues and went above and beyond to fix them. Specifically Sullivan, who not only explained the things I didn’t understand to me, but made me feel comfortable there. Would recommend!

13 mai 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

great store

i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the details, very happy customer

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding customer service

I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the whole process straightforward, and went above and beyond to make sure I was sorted.

Customer service like this is hard to come by these days, and Sully is a real credit to Vodafone. Thanks again for making what could have been a stressful situation so easy.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into Vodafone for an upgrade

Came into Vodafone for an upgrade, mimis service was excellent. Really smooth experience and gave me a good deal. Give this girl a raise!

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, lovely people, always happy to help.

30 avril 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Thea,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

My wife brought an new i phone and I…

My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional. For people like us that are not so tech savvy he made it all look so easy.
We would highly recommend Vodafone Leatherhead

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Chris,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leatherhead store

Tyler was especially helpful when I visited Vodafone leatherhead, any issues I had were solved immediately with a friendly smile. I highly recommend Tyler when visiting Vodafone leatherhead

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Chloe
,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff here really go the extra mile…

The staff here really go the extra mile and make you feel so comfortable, I purchased my iPhone 17 pro max with ease! Would highly recommend this branch to anyone! Thankyou so much to the guys here for answering all my questions and concerns! Will be back again soon.

26 mars 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone broadband

I went in leatherhead Vodafone to get broadband for my home. The worker who served me was called daniel.He was amazing couldnt of been anymore helpful , he was polite professional and well mannered. Explained everything to me I needed to know .

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Lisaa,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to buy a new phone

I went in to buy a new phone. I had really great service and the guys in there where amazing.

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and friendly

Very professional and friendly

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Leatherhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I find that Leatherhead staff are very…

I find that Leatherhead staff are very helpful and courteous.

7 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Leatherhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had to get myself a new phone

Had to get myself a new phone. The manager Sully was very helpful and engaging. Great service.

22 août 2025
Avis spontané
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Réponse de Vodafone UK - Leatherhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tyler in shop saved me from moving

Tyler in shop saved me from moving! Great service, lovely chap - made up for that nasty little lady who phoned when I asked for my PAC 😉

27 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Michelle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Understanding

Helpful, understood the problem with empathy, thank you!

16 mars 2025
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo was very helpful and patient

Diogo was very helpful and patient. Explained all our options clearly. Helped transfer all my apps and photos. Basically went above and beyond.

1 février 2025
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi there,

Thanks for your review for Diogo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, friendly staff. Was helped at the shop by Tyler, very helpful and professional.

29 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hi Rafee,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb Service and Solutions

Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer

8 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Leatherhead

Hey Scott,

Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

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