Vodafone UK - Leatherhead Avis 

52
TrustScore 5 sur 5

4,8

19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff are really friendly and welcoming. A blonde girl was helping me I didn’t catch her name but she was very patient and helpful with helping me purchase my new phone plan. Highly recommend!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the de... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

52 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(52)

42 456 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb Service and Solutions

Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer

8 novembre 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hey Scott,

Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

So far so good

Alfie at Vodafone Leatherhead was very friendly, helpful, and efficient and made the process of switching from O2 an absolute doddle, thanks!

2 novembre 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hello, Graham,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Sully and Alfie

Great service from Sully and Alfie. Thank you so
Much

20 août 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Caro,

Thanks for your review for Sully and Alfie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

Noté 5 sur 5 étoiles

I visited Vodafone today

I visited Vodafone today , got a new broadband and phone plan. Tyler was very help-full and managed to get my monthly cost reduced. Great service Thank you !

3 août 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Thanks for your review Peter. It's great to hear Tyler took the time to find you a suitable plan and saved you a little money too 😊
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alfie and Tyler at Vodafone Leatherhead:very Helpful

Alfie and Tyler helped me in phone exchange . The process was easy and very professional. Thanks

12 juin 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi As De,

This is a great review for Alfie and Tyler. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Amazing Customer Service

Diogo and Sully are amazing at your leatherhead store, such a credit to the Vodafone team! Both incredible service and product knowledge! It’s not the first time I’ve left 5 star feedback for them! They always give a 5 star service, I’m a Vodafone customer for over 20 years!

8 juin 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Debs,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good menenger

12 avril 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi there,

Thanks for this 5 star review! We really appreciate it.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade experience

Quick, efficient, no fuss. Great face to face contact.

11 mars 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Robert,

Thanks for sharing your experience! Sounds like it was an easy visit, definitely what we aim for 👍If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing

Wow, everytime I have gone into Vodafone the staff are always so friendly and are always willing to help me with my phone or sometimes even just a knowledge question. I definitely would recommend this shop and Vodafone in general

29 février 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Sophie, we love seeing that our team is-store made such a great impression on you.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff. Soooo helpful. Highly recommend to anyone who needs mobile phone assistance.

25 janvier 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Helen, thank you for your feedback. It's great to see we were able to help.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Credit to the company

Alfie was very knowledgeable, helpful and polite an absolute credit to your company.

20 janvier 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into store to move my contract…

I went into store to move my contract over from a different provider. The sales advisor Alfie was very helpful and friendly. He made the process so quick and easy!

16 janvier 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Megan,

This is lovely feedback for Alfie. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Helpful and informative staff

Helpful and informative staff, advised and explained all the way.
Very friendly manager, Sully.

12 janvier 2024
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi there Wendy,

Your feedback is much appreciated. Thanks for taking the time to leave your review. We're glad you had a positive experience in store and that the manager was friendly!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very easy experience with lovely staff

Came in a few days ago, and had some great help with choosing a contact for my new phone. Staff were very nice and made everything feel very easy.

28 décembre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hey Charlie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

the team here are so good

the team here are so good, been coming to this store for many years and they have always been so helpful!

19 décembre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Harry. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing place, loved the staff

Leatherhead are amazing, especially Lauren! she was so helpful when i upgraded my phone!

20 décembre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hey Zachary,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful Service

Alfie in the Leatherhead store was so helpful today!

26 octobre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Judy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lauren was absolutely fantastic

Lauren was absolutely fantastic! Really helpful and patient. Can’t recommend her enough !

25 octobre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Abbie. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great helpful team!!!

Sully was very welcoming and helpful when I was feeling a bit overwhelmed by technology. Lovely friendly atmosphere and staff. Thank you Tully!!!

24 octobre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hi Lesley,

Thanks for taking your time to leave this review for Sully.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Lauren was very polite and helpful. Really easy experience.

30 septembre 2023
Avis spontané
Logo de Vodafone UK - Leatherhead

Réponse de Vodafone UK - Leatherhead

Hey Lucie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus