Vodafone UK - Leeds White Rose Avis 

983
TrustScore 5 sur 5

4,9

Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dainora was super. I have stayed with three because of her service. Now transferring to Vodafone purely because of her. Thanks so much for many years of helping me. Dainora is asset to your company.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very efficient and very helpful. Dainora faced systems problems however never lost a smile and gotten it fixed later on. Thank you

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

983 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(983)

42 359 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dainora was super

Dainora was super. I have stayed with three because of her service. Now transferring to Vodafone purely because of her. Thanks so much for many years of helping me. Dainora is asset to your company.

24 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Aleksandr,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dainora.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zahir was polite and very informed

Zahir was polite and very informed , he helped us efficiently and we were happy. Thanks

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Beverley,

Thanks for the lovely review and fantastic support for Zahir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very efficient and very helpful

Very efficient and very helpful. Dainora faced systems problems however never lost a smile and gotten it fixed later on. Thank you

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Alan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came to store and Wager and Cam were…

I came to store and Wager and Cam were very helpful and went out of their way to help me. Both very knowledgeable, had a great experience.

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Sophie,

Thanks for the lovely review and fantastic support for Wager and Cam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was great

Callum was great! Really helpful

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Reece,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service received in store was…

The service received in store was brilliant from Farhan, waqar and D.

They deserve a pay rise.

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey pam,

Thanks for the lovely review and fantastic support for Farhan and Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 1 sur 5 étoiles

I visited the store on 11/08/2026…

I visited the store on 11/08/2026 around 10.15 to resolve an issue with the sound on my iPad, which I purchased from Vodafone a few months ago. Despite arriving before three other customers, we were kept waiting for over 30 minutes while staff served those who came after us.

We were prioritised behind people who arrived later, even though we were there first with a product fault issue. No apology or explanation was given for the wait. I decided to walk out of the store and told them how unhappy I was.

We came to get a known fault resolved and instead received poor customer service and unfair queue handling. Very disappointed — I expect much better from a major provider.
I do not recommend coming to this store as the service is disappointing.

11 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hello Sam,

I'm really sorry to hear about the issues with your connection and that our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.

Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amina was extremely helpful and…

Amina was extremely helpful and professional. She is an absolute credit to Vodafone 3. She made getting a new phone an enjoyable experience

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

FARHAN WAS A VERY FRIENDLY GUY

FARHAN WAS A VERY FRIENDLY GUY. PRODUCT AND SYSTEM KNOWLEDGE WAS FANTASTIC. WHAT I DID LIKE WAS EASY GOING AND REALLY HELPFUL WITH THE MIGRATION TO VODAPHONE. A PLEASURE.. BRILLIANT

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Amina was soo nice I wish to get help…

Amina was soo nice I wish to get help from over and over again

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amina saved us and she was awesome

Amina saved us and she was awesome. Great services

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Chamu,

Thanks for the lovely review and fantastic support for Amina.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Made appointment online

Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take. I have been assured that all data will be transferred over. Shaf and the staff with whom I have had contact were very friendly and efficient.

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey CHRISTINA,

Thanks for the lovely review and fantastic support for Shaf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service and very helpful

Great customer service and very helpful

12 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Isaac,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Farhan

Great service from Farhan. Very helpful and gives great advice.

10 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Natalie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful Staff

I visited the Vodafone shop in the White Rose shopping centre and I got assigned by Farhan, he helped me with my new sim plan also my internet, was very pleasant and helpful

10 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Wendi,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kam and adnan were great

9 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Michelle,

Thanks for the lovely review and fantastic support for Kam & Adnan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ash was Excellent

Ash was Excellent , lovely ,polite & helpful
Nothing was a problem explained everything thoroughly & clearly

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey Debra,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ash and faz dealt with me was a pleasure. Very polite and professional quick and easy

Ash and faz dealt with me. Quick and easy and very professional happy with my experience

8 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service by Waqar very helpful…

Fantastic service by Waqar very helpful very patient

6 août 2026
Avis spontané
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Réponse de Vodafone UK - Leeds White Rose

Hey William,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waqar was great with his service

Waqar was great with his service, took his time to listen and help me and would defo reccomend to all customers

6 août 2026
Avis spontané
Logo de Vodafone UK - Leeds White Rose

Réponse de Vodafone UK - Leeds White Rose

Hey Dannny,

Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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