Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Voir plus
L'entreprise a répondu
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scott was very attentive and respectful to what I was saying, not being pushy in any way, which can lead to rudeness, and there was none of that. He listened to what I needed and performed the task to the fullest extent possible.

Réponse de Vodafone UK - Livingston
I came into the store to check on prices, not really intending to buy. Scott explained everything to me and came up with a price I could not refuse.

Réponse de Vodafone UK - Livingston
Excellent customer service. Very polite, well mannered. Advice and support was provided in a professional manner

Réponse de Vodafone UK - Livingston
Helpful and friendly service by Alysia. Sorted out our new contacts quickly and explained every step to make sure we got the best Black Friday deal.

Réponse de Vodafone UK - Livingston
Thank you for everything Alysia, Vodafone in Livingston is the best! Woohoo

Réponse de Vodafone UK - Livingston
Eleanor was fantastic and sorted our new broadband and new sim deal within minutes

Réponse de Vodafone UK - Livingston
Andreea gave me great help today with the many questions I had. Ended up getting my broadband upgraded due to her advice. She had a great attitude and greeted me well, great customer service and great enthusiasm for the job.

Réponse de Vodafone UK - Livingston
Craig was very helpful and knowledgeable. We had a great experience at the Vodafone store as he helped me get my mum a prepaid SIM card for her visit over here in Scotland.

Réponse de Vodafone UK - Livingston
Craig was very knowledgeable and helped us old folk easily without prejudice he couldn’t help us enough. Lovely polite happy man. Need more like him. Should get employee of the month /week in our opinion we wouldn’t go any where else now for info and help.

Réponse de Vodafone UK - Livingston
Today I went to Vodafone and was served by Cameron, fantastic customer service from him, couldn’t have asked for a better sales advisor he was amazing!.

Réponse de Vodafone UK - Livingston
Cammy was an absolute god send today when I was in store! Thank you

Réponse de Vodafone UK - Livingston
Cameron was phenomenal, a pleasure to deal with and was able to support my dad (who is currently undergoing cancer treatment) with his phone, which was giving him trouble. Thank you Cameron!

Réponse de Vodafone UK - Livingston
Today I met Alysia. She was very helpful kind and friendly. After a few struggles with my details, Alysia done everything she possibly could to make sure I left with the phone of my choice and with the best deal. She informed me that she had only started in August and honestly she is done a great job. Cameron was OK too I suppose. Only joking. Both are great at their jobs an deserve a wage rise! Yous are an asset to the team. Your bosses should be proud to have you both.

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
Craig was very helpful,a lovley a guy.great customer service.

Réponse de Vodafone UK - Livingston
Cammy was amazing!! Helped us straight away and now we are getting an extra phone contract and wanting to change our WiFi cause of him
Definitely 5stars service!! ⭐️⭐️⭐️⭐️⭐️

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
It was very helpful, very good stuff 👍, specially Scot he's super.

Réponse de Vodafone UK - Livingston
Today we been in Livingston and I had new contract in Livingston Vodafone office the great lady Alysia service with the processing for new she did a great job her brilliant customer service and very friendly I hope she’s going to have a great successful life thank you very much

Réponse de Vodafone UK - Livingston
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.