Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Lisez les avis des autres
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Voir plus
L'entreprise a répondu
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Livingston
Écrit par l'entreprise
Coordonnées de contact
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
5,0
Excellent
351 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Hi Vodafone Team,
Hi Vodafone Team,
I’d like to share my view regarding my recent interaction with Alysia from your customer service team. She was excellent overall — very professional, patient, and helpful in resolving my issue.
It was a great experience, and I truly appreciate her assistance.
Kind regards,
Rasheed
18 octobre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Livingston
Hi. Thank you for your review for Cammy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone deliver …again
Great help once again from young Cammy,he's a credit to your company
15 octobre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great knowledge and patience
Great knowledge and patience. Scott and his team were brilliant especially when there was an aggressive customer, they kept calm and very professional
26 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from George
Great service from George. Knowledgeable and helpful all the way
23 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Laurence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram Link: https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Eleanor was really helpful.She explained about the type of broadband that we required very clearly.She was extremely pleasant and courteous.
21 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service from George.
Excellent service from George.
He really helped me when I lost my phone and again now that I have found it.
17 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Eleanor and Alysha-I was due for a new…
Eleanor and Alysha-I was due for a new phone upgrade and I wasn't sure what to do or what I wanted. Eleanor and Alysha were incredible and went above and beyond! So happy with their customer service 🫶🏻
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Absolutely fantastic service from…
Absolutely fantastic service from George, 5 star rating.
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
George was very efficient at his job
George was very efficient at his job. Very polite and very knowledgeable. If I was using Vodafone Livingston again I would definitely ask for George.
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
George gave great friendly service and…
George gave great friendly service and made sure my needs were met. He explained everything well and answered all my questions.
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great, friendly service and that your needs were met.
We appreciate you taking the time to leave us this review,
Vodafone Social Media Team
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful friendly staff
Very helpful friendly staff. Trying to ensure customers get both what they want and need at the best available price.
3 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service from Cammy ,from…
Great service from Cammy ,from vodafone Livingston
3 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Thank you for taking the time to leave us such positive feedback about our agent Cammy.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, friendly and patient, Scott took the time to help me and made the experience simple great customer service thanks
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback about our agent Scott.
Thanks,
Vodafone Social Media Team
Very attentive
Thomas was very attentive and answered all of my questions. I wanted to get an eSIM from a prime carrier in the UK rather than an eSIM reseller, so I came to Vodaphone. Thomas' service verified that I made the right choice.
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas did a fantastic job helping us…
Thomas did a fantastic job helping us set up our phones. He was very knowledgable and kind. Great service, thank you!
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas was so helpful and patient!
Thomas was so helpful in setting us up with a UK plan that economically best met our needs. He was very patient and helpful, thank you Vodafone!
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cammy provided outstanding service
Cammy was brilliant in my local store today! Top notch engagement, really friendly attitude, knowledgeable and clearly trying to do his best to meet needs, and he exceed every single one of my expectations today. Hes a credit to your operation. Colleagues like Cammy are one of the main reasons I have stayed with Vodafone for almost 20 years.
23 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Incredibly helpful
Incredibly helpful, calm, polite and fun with nice big smiles. Best phone shop I’ve ever been in. Would definitely recommend. Thank you to George for his patience and time and during things out for me. Also thank you to Cammy who also helped.
22 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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