Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Voir plus
L'entreprise a répondu
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Voir plus
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Écrit par l'entreprise
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
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Excellent service delivered with a friendly smile. Very knowledgeable

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
Cameron was great at helping me with getting my new phone. Great customer service and would definitely recommend him

Réponse de Vodafone UK - Livingston
George was very helpful and friendly. He took the time to look for a deal. He explained everything in detail.

Réponse de Vodafone UK - Livingston
Came into store to upgrade my connections after contemplating leaving. Cameron helped me out and saved me the money which in turn saved your customer! Great service

Réponse de Vodafone UK - Livingston
Superb customer service from both Scott and Eleanor. Got everything I was looking for with a smile and made me feel so comfortable

Réponse de Vodafone UK - Livingston
Came into the store with the full intention of cancelling after the disaster of trying to navigate my way through the online & phoning was even worse.
Thankfully Cameron in your Livi store was not only super helpful, but also understood what I was trying to say.

Réponse de Vodafone UK - Livingston
I went to see about a new phone really had a great experience at the store the sales person Cameron was very helpful and knowledgeable he talked me through all of the options very much appreciated.

Réponse de Vodafone UK - Livingston
Scott set me up on a great plan for the fold 7phone, lovely boy

Réponse de Vodafone UK - Livingston
Scott found an excellent deal for me with the s25, honestly couldn't be happier, livingston store always treats us well

Réponse de Vodafone UK - Livingston
Nice quick easy experience in the store.Connell who helped me was very professional and courteous and a pleasure to deal with.

Réponse de Vodafone UK - Livingston
I was severed by George a polite and pleasant person He listened to what i was asking for. Then give me what needed and explained the plan to me. Also giving me a opportunity to maybe use a different plan for my Wi-Fi at a later date overall a pleasant experience
Thank you George

Réponse de Vodafone UK - Livingston
Came into Vodafone Livingston today for 2 new contracts, Scott set me up with him and did an amazing job

Réponse de Vodafone UK - Livingston
George was both friendly & knowledgeable. Very helpful and ensured the contract was right for me. I am delighted with my new iPad, as well as the savings George managed to secure me on my existing contract. Very efficient.

Réponse de Vodafone UK - Livingston
George in the vodafone shop ,Livingston was very helpful, great knowledge of vodafone offers and made you feel at ease .

Réponse de Vodafone UK - Livingston
Andreea was fantastic , she was exceptionally helpful , took time to look at my account and the 4 numbers I have registered and looked at how I could make savings. She had a lovely friendly manner and was very knowledgeable about the products . Also showed me how to access the app and claim my costa coffee , which was enjoyed while I purchased my new phone .

Réponse de Vodafone UK - Livingston
Eleanor was fantastic from start to finish really helpful and I didn't really need to do anything set up my new phone for me aswell hassle free highly recommend

Réponse de Vodafone UK - Livingston
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