Vodafone UK - Llanelli Avis 

159
TrustScore 5 sur 5

4,9

Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(159)

42 916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The customer service is very good

The customer service is very good, informative and helpful,guiding me through my options. Very satisfied, Korey did a great job

26 juillet 2025
Avis spontané
Logo de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli

Hey S Beck,

Thanks for the lovely review and fantastic support for Korey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Dom and his team looked after me from the moment I walked into the store. They resolved all my problems in a very professional way. Excellent!

15 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Melvyn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very prompt and efficient service from…

Very prompt and efficient service from Dom. Will recommend always.

17 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris

Chris, as usual, was brilliant: new number for my son, new sim, keeping all his WhatsApp groups, etc. Quick, efficient, taking advantage of a special offer.

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was so helpful and patient

Chris was so helpful and patient. Went through various offers. I didn't feel rushed.

14 juin 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hi Bev. We're happy to see you've been given the customer service you deserve.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Evan was very helpful throughout my…

Evan was very helpful throughout my entire process. Quick and easy.. answered all my questions effortlessly. Top job.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hi Thomas, we are pleased to hear about your fantastic experience. It's great to hear Evan was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Dom in the…

Had a great experience with Dom in the llanelli store. We had multiple questions and he managed to sort everything very efficiently. Upgrading myself and my husband. Thanks again.

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hi Karen.

We're happy to hear that you had a great experience in store. Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to us on Social Media.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris

Chris Llanelli

Very helpful
Friendly
Approachable
Chatty

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Danielle,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Jake and all the…

Excellent service from Jake and all the staff

28 mai 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Diane,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Korey was very helpful when it came to…

Korey was very helpful when it came to helping me find what best for my upgrade. As I was finding my old plan too high.

20 mai 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nothing was too much trouble!

Chris worked very hard to give us what we needed with our phone contracts! Nothing was too much trouble! Would highly recommend both him and Vodafone - we will be back!

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Very short staffed

Very short staffed, long waits. Staff not very helpful when you eventually get served

29 avril 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Lyndsey,

I'm truly sorry to hear about the challenges you've faced at the Vodafone store. It's unfortunate that your experience has not been up to our standards, and I want to assure you that we strive for better.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff and very helpful

After having issues purchasing 2 sim only deals through Vodafone online and both of them not being activated after 6 days I decided to pop into the Vodafone shop in Llanelli first thing this morning, the staff are really welcoming and friendly and Chris was fantastic, within an hour I now have 2 new sims that are actually working. If I have any issues in future, I won’t waste my time with Vodafone online chat, I’ll pop straight to the Llanelli branch

23 avril 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Helen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service , even though I literally went to the shop just before closing time, Chris served me, made me feel welcome and had plenty of time to sort my sim card problem. Thank you, Excellent service

17 avril 2025
Avis spontané
Logo de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli

Hey Charlette,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simcard help

Good service no problems very experienced guy. Named dom

16 avril 2025
Avis spontané
Logo de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Evan was friendly and professional

Evan was friendly and professional. He guided my in the right direction as I wasn’t sure what phone or package to go for. He answered all my questions and was extremely polite. Thank you for taking the time to help me choose a new phone today.

Thank you, Evan.

9 avril 2025
Avis spontané
Logo de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli

Hey Leah,

Thanks for the lovely review and fantastic support for Evan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from start to finish, very polite and professional. Couldn't fault anything.

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hey Shelley,
 
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was really helpful

Chris was really helpful! 10/10

7 mars 2025
Avis spontané
Logo de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris at Llanelli Was Amazing

Chris was amazing. I was paying way over the odds because I had failed to cancel a foster childs phone contract. He calmly talked me through my options in terms of a new contracts
Chris is friendly but professional. Very happy. Thanks Chris 😊

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was extremely helpful in the…

Chris was extremely helpful in the Llanelli store

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Llanelli

Hi Sara,

We really appreciate your positive feedback for Chris, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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