Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
L'entreprise a répondu
Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
L'entreprise a répondu
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... Voir plus
L'entreprise a répondu
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... Voir plus
L'entreprise a répondu
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, Royaume-Uni
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Excellent professional service.
Friendly and informative.

Réponse de Vodafone UK - Llanelli
He was really could at sorting my problem and went way past
Thankyou to voder phone for staff

Réponse de Vodafone UK - Llanelli
Helpful knowledgable and friendly, cant thank chris enough

Réponse de Vodafone UK - Llanelli
He made me very welcome and he was very helpful and anserd everything i wanted to no

Réponse de Vodafone UK - Llanelli
Chris was amazing really helpful, cheerful and managed to sort us a great deal

Réponse de Vodafone UK - Llanelli
Went to Vodafone Llanelli to renew my contract. Chris (store manager) was very friendly and knowledgeable about offers available to me.

Réponse de Vodafone UK - Llanelli
This was my fourth interaction with Vodafone for a fault in my brand new iPhone. I was served by Evan (and his colleague Jacob). They are both a testament to Vodafone and represent the company really well. They were polite and helpful and, after a lot of difficult communications with other agents, were able to resolve my problem. Couldn’t have had better service.

Réponse de Vodafone UK - Llanelli
Popped into Vodafone llanelli as I was having problems with my sim card. Just needed advice. I had been into other stores but had no help.
Spoke to a guy called Dom and he gave me all the answers I needed. Fantastic service and friendly helpful attitude. Got my new sim and all my phone 🤳 problems have been removed.. Ann- marie was also very helpful.
Would recommend Vodafone after this experience. Would not use any other phone company after this.
Thanks all.

Réponse de Vodafone UK - Llanelli
Excellent
outstanding experience deal with experienced staff
So helpful nothing was to much work
Made a stressful job easy
Thanks so much

Réponse de Vodafone UK - Llanelli
Excellent service from Ann - Marie and Dom. Very patient with my husband and I explaining about phone contracts and phones. Definitely would recommend.

Réponse de Vodafone UK - Llanelli
The staff are amazing especially Evan who sorted my query ASAP

Réponse de Vodafone UK - Llanelli
Great helpful service and advice and very professional staff and service

Réponse de Vodafone UK - Llanelli
Fantastic customer experience today at the Llanelli store, Carmarthenshire. Thanks to Evan, and the Store Manager. Great work!

Réponse de Vodafone UK - Llanelli
I popped into the Llanelli store last week with my Mum who has Dementia. I wanted to find out if I could get a better deal on my Mum's phone contract. I was served by Evan and Anne Marie who were both wonderfully patient and understanding with my Mum. They were very knowledgeable and able to offer us multiple different cheaper options. Overall what could have been a difficult experience for my Mum was made pleasant and I very much appreciate their help.

Réponse de Vodafone UK - Llanelli
Dom in Llanelli store was very helpful and knowledgeable answered every question I had very satisfied with the service

Réponse de Vodafone UK - Llanelli
Anne Marie in the Llanelli store was wonderful! Upon moving to the UK I had bought a British phone but when I signed into my American Gmail, GooglePlay insisted I was in America and wouldn't let me download British apps. My IT husband and I tried for an hour to change the country and it would not work, until I took it in and Anne Marie had the brilliant idea to create a new Gmail with my British address and debit card, and it worked perfectly!! I can now have things like the banking ap and the grocery store aps so thank you Anne Marie!!

Réponse de Vodafone UK - Llanelli
Found dom very helpful and curtious and took care in my request

Réponse de Vodafone UK - Llanelli
Absolutely seamless transaction.
Very helpful,knowledgeable and accommodating sales advisor [Ethan]
..inspired confidence in my new Samsung device as I'm completely bereft of tech 'know how'
Many thanks!

Réponse de Vodafone UK - Llanelli
Lovely friendly staff
Great service
Would highly recommend

Réponse de Vodafone UK - Llanelli
Was made to feel very welcome and the staff helped me save money off my monthly bills.

Réponse de Vodafone UK - Llanelli
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