Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
L'entreprise a répondu
Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
L'entreprise a répondu
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... Voir plus
L'entreprise a répondu
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... Voir plus
L'entreprise a répondu
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, Royaume-Uni
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Easy simple helpful just as it should be

Réponse de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli
My Son's young family was visiting the Llanelli store, when my three year old Grandson desperately needed the toilet, and was refused by a female member of staff. I complained to the CEO via email and had the company line rolled out to me. I understand that these are franchise businesses, however, when I was in business I would allow young children, accompanied by a parent, to go through my home to use the toilet. Luckily my Grandson managed to hold until they got to a more understanding business. What would have happened if he had lost control and another customer slipped, I wouldn't like to think what the repercussions would be.
Dom has the patience of a saint. Polite, honest and very friendly. If you have any problems he is the man to go to. If you need non like for like he is the most reliable one to see.

Réponse de Vodafone UK - Llanelli
Brilliant and friendly staff. Informative and full of information

Réponse de Vodafone UK - Llanelli
Had a problem with my bill ,Ann-Marie (store manager) In the Llanelli store sorted it out straight away.
Absolutely first class

Réponse de Vodafone UK - Llanelli
One of the best, friendly sales staff we have seen in store. Ethan made our experience straight forward and was a pleasure to talk to. He took the time to get to know his customers and we were happy to have purchased an apple watch at the end. Would definitely recommend Ethan to anyone who needs to go instore

Réponse de Vodafone UK - Llanelli
I had a significant problem with setting up entertainment pack on my phone. This weekend I wasted 3 hours on the phone to Vodafone. No one could help . I visited Vodafone Llanelli. Was ready to give up and just have sim only. The store manager A.M. spent under 20 minutes on the internal chat line, and now I believe I am set up correctly. The professionalism in store was outstanding, thank you….

Réponse de Vodafone UK - Llanelli
Amazing customer experience with the most amazing staff.

Réponse de Vodafone UK - Llanelli
Great vist to vodafone llanelli. Dom was very helpful getting me a new phone and trade in top notch stuff , credit to the company give the man a raise!

Réponse de Vodafone UK - Llanelli
Eathan and I believe it was Anne Marie? I’m so sorry if I’m wrong. I collected an iPad and Eathan was brilliant help, did his job perfectly and Anne Marie was there to help and suggested switching to Vodafone with my current phone as I’m having trouble with my current provider. Lovely customer service!

Réponse de Vodafone UK - Llanelli
Ann Marie & Eathan amazing customer service! I wasn’t happy at all with Vodafone at all, in store staff at Llanelli were brilliant

Réponse de Vodafone UK - Llanelli
Very understandable on settling balances very friendly service by all staff that I interact with quick and efficient

Réponse de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli
AnneMarie is a good customer service attendant spent 15 minutes and broadband and engineer appointment was sorted can't wait to use my broadband

Réponse de Vodafone UK - Llanelli
Great service very friendly and helpful

Réponse de Vodafone UK - Llanelli

Réponse de Vodafone UK - Llanelli
Very friendly make it very easy to understand everything!

Réponse de Vodafone UK - Llanelli
Great service from the girls at Llanelli. Annmarie and Corey were fab! Came in with an issue on my phone and walked out saving money and with a new phone and Broadband! Thank you

Réponse de Vodafone UK - Llanelli
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