Vodafone UK - London Cheapside Avis 

162
TrustScore 5 sur 5

4,9

Unit D , 107 Cheapside, EC2V 6DN London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit D , 107 Cheapside, EC2V 6DN, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(162)

39 826 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gi was very helpful and kind

Gi was very helpful and kind, she recommended me a very good case and I was very please with the service, I would highly recommend Gi and the store

20 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Darren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gurps and Gi were superb

Gurps and Gi were superb. Quick and easy to deal with, helped me save money

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey JV,

Thanks for the lovely review and fantastic support for Gurps and Gi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joss was great and super helpful

Joss was great and super helpful! All staff were very helpful in the store

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Naomi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fast Customer Service

Fast Customer Service

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Koliovska,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Tausifur was the hero of the day helped…

Tausifur was the hero of the day helped me out big time

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Tashi,

Thanks for the lovely review and fantastic support for Tausifur. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taz and Gi were the best

Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Eleni,

Thanks for the lovely review and fantastic support for Taz and Gi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

taz was amazing

taz was amazing

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Beatrice,

Thanks for the lovely review and fantastic support for Taz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service I’m happy with what I…

Great service I’m happy with what I received

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Liisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great help choosing the right plan.
What a lovely interaction with Felipe

14 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly service

Friendly, fast efficient very helpful and Raihan solved all my issues in the spot

13 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team at the Cheapside store were…

The team at the Cheapside store were super helpful. They resolved an issue which had been outstanding with the online customer service team for nearly two weeks

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Hopkinson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tausifur was very nice and kind

Tausifur was very nice and kind

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Esa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service

Customer service, Nisha was great 👍

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Martin,

Thanks for the lovely review and fantastic support for Nisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service!!!

Thanks to these gentleman - Felipe and Gurps. - at the Cheapside shop i am keeping my account with Vodafone!! They helped me so much with some account and phone issues!! Theyve restored my faith in Vodafone!! Thanks guys!!!

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Giles,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Felipe and Gurps.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tausifur was amazing he fixed my data…

Tausifur was amazing he fixed my data on my phone

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Kassem,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service.

I visited the Vodafone store in Cheapside to replace my existing phone and to renew my contract. I received absolutely excellent advice and support in picking my new phone and in setting up a new contract that reflected my needs. The two people, Taz and  Gurps were friendly, professional and extremely helpful throughout. 
I would therefore recommend this store, and Vodafone, to anyone thinking of getting a new phone with a contract that they feel reflects their requirements.    

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey George,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nisha was Fantastic explaining the…

Nisha was Fantastic explaining the details of all contracts she made the process extremely simple she found me the best deal I am a very happy customer.

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside


Hey Keith,

Thanks for the lovely review and fantastic support for Nisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service with a Smile

I was having difficulty transferring my eSim from my old phone to my new one. I am not the most technical of people but Felipe explained and was very helpful.

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone broken / ESIM only

I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort everything out on the spot, even with some ID verification challenges along the way.

They not only got me up and running quickly, but also helped me switch back to a very competitive Vodafone plan and handled the transfer process for me.

Given how urgent the situation was, I’m extremely pleased with the service I received. Highly recommend!

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Joe,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tausifur was very optimistic lost faith…

Tausifur was very optimistic lost faith in myself and then did an upgrade an made my day

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Sdlade,

Thanks for the lovely review and fantastic support for Tausifur.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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