I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... Voir plus
L'entreprise a répondu
16 St. John's Road, SW11 1PN LONDON, GB
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I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... Voir plus
L'entreprise a répondu
Renee was super helpful and answered all my questions regarding my new phone and phone plan. Thank you so much!
L'entreprise a répondu
A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... Voir plus
L'entreprise a répondu
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... Voir plus
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Écrit par l'entreprise
16 St. John's Road, SW11 1PN, LONDON, Royaume-Uni
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Hakeem was nice and patient throughout the entire journey

Réponse de Vodafone UK - London Clapham
Hakeem was nice and kind and was very patient throughout the entire journey

Réponse de Vodafone UK - London Clapham
Aaron in Clapham was amazing, although I am an EE customer he didn't send me away, helped me with my issue and offered me great deals. I will be back in the future when my plan finishes

Réponse de Vodafone UK - London Clapham
The staff is welcoming and helpful, always taking the time to understand what you need. They make sure you get a deal that’s truly value for money, without any pressure.

Réponse de Vodafone UK - London Clapham
I would like to give a big thank you to Hakim. He is truly helped me and made the whole process easy and smooth.
His customer service was excellent — patient, friendly, and very professional.
He listened carefully, solved my issue quickly, and made sure everything was clear.

Réponse de Vodafone UK - London Clapham
Friendly, knowledgeable and very supportive staff. My line setup was completely smooth. Thank you to the whole team!

Réponse de Vodafone UK - London Clapham
Maarya was incredibly helpful in terms of catering to my specific needs - the entire team seemed to pitch in to help out as much as they could, and ended up getting me an amazing deal. Truly brightened my day with their enthusiasm and willingness to help out!

Réponse de Vodafone UK - London Clapham
Lost sim and Hakeem was so helpful and kind

Réponse de Vodafone UK - London Clapham
whole team at clapham were really helpful. made my buying experience very easy and not stressful at all.

Réponse de Vodafone UK - London Clapham
Great service, really useful advice and a new contract sorted with Maarya

Réponse de Vodafone UK - London Clapham
Made very welcome by Josh, who addressed a problem with our SIM quickly and (hopefully) satisfactorily. Gave us details of a potential new home broadband set up we may go for, helped with accessing 5G on our iPhones, excellent service all round.

Réponse de Vodafone UK - London Clapham
Super straightforward and quick. Great service. Thank you Maarya!

Réponse de Vodafone UK - London Clapham
Josh gave us an amazing experience. He was very attentive, answered all our questions and found us a great product. We will definitely be returning to the store if Josh is working.

Réponse de Vodafone UK - London Clapham

Réponse de Vodafone UK - London Clapham
Greg was great and really helpful with getting my sim working

Réponse de Vodafone UK - London Clapham
I had a great experience at the Vodafone store in Clapham. The staff were friendly, knowledgeable, and really went out of their way to help me. I came in with a few questions about upgrading my phone and switching to a new plan, and everything was explained clearly and professionally.
They didn’t try to upsell me or rush me out the door – instead, they took the time to make sure I understood all my options and got the best deal for my needs. The whole process was smooth and stress-free.
Big thanks to the team at Vodafone Clapham – top-notch customer service. Highly recommend stopping by if you need anything mobile-related

Réponse de Vodafone UK - London Clapham
Excellent service! Helped me out a treat! Thanks Josh!

Réponse de Vodafone UK - London Clapham
Josh was great and helped me lower my bill. Everyone in the branch was friendly and helpful!

Réponse de Vodafone UK - London Clapham
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