Excellent customer service from Aaron Manager at Vodafone store Clapham junction. A very warm welcome from the front door, he answered my queries perfectly and directed to one of his staff May... Voir plus
L'entreprise a répondu
16 St. John's Road, SW11 1PN LONDON, GB
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Excellent customer service from Aaron Manager at Vodafone store Clapham junction. A very warm welcome from the front door, he answered my queries perfectly and directed to one of his staff May... Voir plus
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I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... Voir plus
L'entreprise a répondu
A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... Voir plus
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Renee was super helpful and answered all my questions regarding my new phone and phone plan. Thank you so much!
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Écrit par l'entreprise
16 St. John's Road, SW11 1PN, LONDON, Royaume-Uni
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Alex was amazing great service an absolute pleasure being served by him I will 100% return to Alex in Clapham store

Réponse de Vodafone UK - London Clapham
Hakeem was extraordinarily helpful - quick, knowledgable and solved my problem straight away.

Réponse de Vodafone UK - London Clapham
Hakeem was so amazing when he dealt with me. So patient and caring and understanding, I hope you keep him for as long as possible and I hope he can progress himself through the company

Réponse de Vodafone UK - London Clapham
Very good service staff all very helpful

Réponse de Vodafone UK - London Clapham
Josh,
Has been a God send today. I’m so grateful for his professionalism and knowledge - super nice and friendly.
He is a great asset to your company.

Réponse de Vodafone UK - London Clapham

Réponse de Vodafone UK - London Clapham
Very helpful service from Cas.
Very professional and efficient.

Réponse de Vodafone UK - London Clapham
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query that couldn't be handled online/chat bot...

Réponse de Vodafone UK - London Clapham
Had Isabella help me out with new phone contract. She made it an easy and painless process. Very much grateful for the help.

Réponse de Vodafone UK - London Clapham
Painless sim and plan purchase. Aaron and Isabella were phenomenal!

Réponse de Vodafone UK - London Clapham
Informative & friendly. Great service. Thank You 🙏

Réponse de Vodafone UK - London Clapham
Super helpful and bubbly! Very happy with the service provided!

Réponse de Vodafone UK - London Clapham
I had an amazing experience with Cas! His customer service was exceptional—he explained everything clearly and offered a fantastic deal. Highly recommend!

Réponse de Vodafone UK - London Clapham
Excellent experience! We've been customers for several years and always stop by to review our mobile contracts. The in-store offers are better than those online, and the service is excellent. Hakeem provided outstanding assistance—he is highly knowledgeable and helped us find the right tariff with in-store discounts. We left with a better contract and lower costs.

Réponse de Vodafone UK - London Clapham
Popped into the Clapham branch as I had a small issue with my phone and Cas and the team welcomed me in to help me sort out my issue. Cas invited me to sit down to look at my contract, including those of my 2 teenage sons and see how he could improve them for me. His manner, approach & customer service was 100% and I will not hesitate not only to recommend this store but definitely always come back to him for any questions & issues I have.
This is what customer service should always be like - seriously impressed!

Réponse de Vodafone UK - London Clapham
Josh was very helpful . He made sure I got the best deal possible, saved me money and helped me transfer my phone information across

Réponse de Vodafone UK - London Clapham
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