Vodafone UK - London Clapham Avis 

187
TrustScore 5 sur 5

4,9

16 St. John's Road, SW11 1PN LONDON, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service from Aaron Manager at Vodafone store Clapham junction. A very warm welcome from the front door, he answered my queries perfectly and directed to one of his staff May... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Renee was super helpful and answered all my questions regarding my new phone and phone plan. Thank you so much!

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - London Clapham

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 16 St. John's Road, SW11 1PN, LONDON, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(187)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alex was amazing great service an…

Alex was amazing great service an absolute pleasure being served by him I will 100% return to Alex in Clapham store

6 mai 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hakeem was extraordinarily helpful

Hakeem was extraordinarily helpful - quick, knowledgable and solved my problem straight away.

21 avril 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey there,

Thanks for the lovely review and fantastic support for Hakeem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hakeem was so amazing when he dealt…

Hakeem was so amazing when he dealt with me. So patient and caring and understanding, I hope you keep him for as long as possible and I hope he can progress himself through the company

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Hammed,

Thanks for the lovely review and fantastic support for Hakeem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service staff all very helpful

Very good service staff all very helpful

1 mai 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Charlotte,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service and friendly.

26 avril 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Aastha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service.

Good service.

26 avril 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Sanjay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh,

Josh,
Has been a God send today. I’m so grateful for his professionalism and knowledge - super nice and friendly.
He is a great asset to your company.

6 avril 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Graham,
 
This is fantastic to hear! We really appreciate the feedback. We are delighted to hear Josh has been able to sort things out for you.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cas was very helpful

Cas was very helpful

20 mars 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Tom,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful service from Cas

Very helpful service from Cas.
Very professional and efficient.

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Manon,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh Assistant Manager at Clapham…

Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query that couldn't be handled online/chat bot...

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had Isabella help me out with new phone…

Had Isabella help me out with new phone contract. She made it an easy and painless process. Very much grateful for the help.

26 février 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hello, Ryan,

It's great to hear about the positive experience which you had with Isabella. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Painless sim and plan purchase

Painless sim and plan purchase. Aaron and Isabella were phenomenal!

15 février 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Informative & friendly

Informative & friendly. Great service. Thank You 🙏

14 février 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

What super feedback, Jane! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful and bubbly

Super helpful and bubbly! Very happy with the service provided!

11 février 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Lottie. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an amazing experience with Cas

I had an amazing experience with Cas! His customer service was exceptional—he explained everything clearly and offered a fantastic deal. Highly recommend!

11 février 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Aly. Thank you for your review for Cas. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience! We've been customers for several years and always stop by to review our mobile contracts. The in-store offers are better than those online, and the service is excellent. Hakeem provided outstanding assistance—he is highly knowledgeable and helped us find the right tariff with in-store discounts. We left with a better contract and lower costs.

11 février 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Oliver. Thank you for your review for Hakeem. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service with Cas at the Clapham Branch of Vodafone’

Popped into the Clapham branch as I had a small issue with my phone and Cas and the team welcomed me in to help me sort out my issue. Cas invited me to sit down to look at my contract, including those of my 2 teenage sons and see how he could improve them for me. His manner, approach & customer service was 100% and I will not hesitate not only to recommend this store but definitely always come back to him for any questions & issues I have.

This is what customer service should always be like - seriously impressed!

23 janvier 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Maja,

Thank you for taking the time to review your recent experience. It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very helpful

Josh was very helpful . He made sure I got the best deal possible, saved me money and helped me transfer my phone information across

9 janvier 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hi Muqtar,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

2 janvier 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Francesca,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful gentlemen in the store

2 janvier 2025
Avis spontané
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Réponse de Vodafone UK - London Clapham

Hey Thelma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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