I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Voir plus
L'entreprise a répondu
67 Hampstead High Street, NW3 1QP London, GB
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I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Voir plus
L'entreprise a répondu
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Voir plus
L'entreprise a répondu
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Voir plus
L'entreprise a répondu
I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
67 Hampstead High Street, NW3 1QP, London, Royaume-Uni
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Vodafone UK - London Hampstead
Dave was patient, knowledgeable and helpful - from start to finish. I would recommend him to anyone in need of some help, particularly for his professional approach and attention to detail.

Réponse de Vodafone UK - London Hampstead
Chris was very helpful and he supported me too much,thanks

Réponse de Vodafone UK - London Hampstead
Chris was wonderful! I was very anxious that I’d lost my iMessage from my mobile number (I really had!) and he was able to restore it for me. He then recognised I was paying too much on my plan and transferred me to one which was much better value.

Réponse de Vodafone UK - London Hampstead
Outstanding and very pleasant service - also quick.

Réponse de Vodafone UK - London Hampstead
Very helpful and kind staff. Gave me al the information I needed and explained everything to me. I have been coming to this shop for years and they are excellent!

Réponse de Vodafone UK - London Hampstead
Amazing service from Abdi who went over and beyond to fix the problem.

Réponse de Vodafone UK - London Hampstead
Great service from Chris at Vodafone! He really took the time to help me out, even though it was after closing. Super helpful and appreciated!

Réponse de Vodafone UK - London Hampstead
We were attended by Chris, who is knowledgeable, informative, efficient and highly courteous. I would recommend his service to all customers.
Lucky are those who have him in their employ!

Réponse de Vodafone UK - London Hampstead
Chris helped me a lot with his kind communication and great knowledge about the plans. Thanks to him, I added a new contract to my plan. He was very informative

Réponse de Vodafone UK - London Hampstead
Super helpful and very competent and fast staff. Easily set me up with a new eSIM and added me to my husbands account! They were also very nice to speak to.

Réponse de Vodafone UK - London Hampstead
Excellent service, got a new phone in 20 minutes and especially near to closing I really appreciate the swiftness and efficiency. Got an amazing deal for my trade in iPhone!

Réponse de Vodafone UK - London Hampstead
Chris was great! Helpful, knowledgeable. A credit to your company.

Réponse de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead
Tayyab was very helpful, clear and efficient. Many thanks!

Réponse de Vodafone UK - London Hampstead
I was a customer of BT’s full fibre service for two years, and switched to Vodafone only because of a cheaper offer — and I deeply regret it! Their internet service is completely unreliable. Every time I struggle to get in touch — due to Vodafone’s outdated and frustrating communication system — I’m met with generic, meaningless responses. Their support team clearly lacks a basic understanding of simple networking concepts.
Vodafone’s full fibre setup has fundamental issues, and the speeds they advertise simply don’t exist in practice
I am a professional Video Editor and always need to send a receiving large video files. This service is not even enough for checking your email

Réponse de Vodafone UK - London Hampstead
Chris was excellent from start to finish- 5 star customer service!

Réponse de Vodafone UK - London Hampstead
Chris was absolutely BRILLIANT at Vodafone Hampstead sorting me out after my phone was stolen. Really recommend!

Réponse de Vodafone UK - London Hampstead
Tayyab is brilliant!!! Patient, respectful, and really genuine. Solved my problems. Found where my data was hiding…

Réponse de Vodafone UK - London Hampstead
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