Vodafone UK - London Hampstead Avis 

143
TrustScore 5 sur 5

4,9

67 Hampstead High Street, NW3 1QP London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 67 Hampstead High Street, NW3 1QP, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(143)

41 063 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Chris was excellent

Chris was excellent! Amazing service and lovely to deal with!

5 mai 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hey Ross,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kem was extremely helpful in renewing…

Kem was extremely helpful in renewing my existing contract and explaining all the new upgrades such as roaming is now 83 countries. Plus he ensured that all existing add ons were carried over. I am very happy with the level of service Kem has provided today.

1 mai 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hey Declan,

Thanks for the lovely review and fantastic support for Kem. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dave was great

Dave was great, helped me out with my request

29 avril 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hey Nancy,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tayyab was great in store help…

Tayyab was great in store help today,helped me with my technical issue

26 avril 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hey Nisar,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely great service from Chris…

Absolutely great service from Chris today. I had broken my phone but it was due an upgrade luckily and he managed to sort it all out for me and even set it up for me. Thanks Chris!

5 avril 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Linds,

We really appreciate your wonderful review and the amazing support for Chris.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

chris was extremely kind

chris was extremely kind, patient and very helpful. made the experience very painless

12 mars 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Linda,

We're grateful for your positive feedback for Chris, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had very good service today with Chris

Had very good service today with Chris, I believe he is grossly underpaid

5 mars 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Stephen,

Thank you for the great feedback on Chris, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dave at Hampstead is an amazing…

Dave at Hampstead is an amazing employee - super helpful & patient.
You are lucky to work with him& he is a real asset!! Answers questions & efficient.

1 mars 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nizam was the most patient and helpful…

Nizam was the most patient and helpful and kind person who made this experience a pleasure.

Would recommend to anyone who needs help with anything.

17 février 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hey, it's great to see Mazim was able to help with your issues and made it look so simple too 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kem and the whole Hampstead team are…

Kem and the whole Hampstead team are always so helpful. They always help me no matter what.

3 février 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Lydia,

Thanks for taking your time to share this experience in store with Kem. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent service in hampstead

Tayyab in Hampstead has been extremely helpful and patient with me. He thoroughly explained everyone me and found me the best deal. I really am very impressed with his customer service and care. Great Vodafone employee.

11 février 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Raman. Thank you for your review for Tayyab. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was very helpful and friendly…

Chris was very helpful and friendly great experience

5 février 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Kerem,

This is lovely feedback for Chris. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very good service

28 décembre 2024
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Iqbal,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

I received excellent customer service at the Vodafone store. Dave was patient and efficient, finding the best deal to accommodate the need for a second phone, resulting in an upgrade at lower cost.

10 janvier 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi CC

Thanks for taking the time to write such a great review! We're delighted to see Dave delivered the service we aim for. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dave is brilliant!

Our Sales Advisor, Dave, was brilliant. He guided us to the right package (which was far from the most expensive) and got us exactly the phone we needed.

3 janvier 2025
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi James,

Thanks for sharing your great feedback for Dave. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely brilliant experience with…

Absolutely brilliant experience with Chris, the assistant manager at Vodafone Hampstead. He made a real difference.

8 décembre 2024
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and very helpful customer…

Excellent and very helpful customer support from Chris from Hampstead!!

7 décembre 2024
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Rebecca. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dave was super helpful… saved the day

Dave was super helpful… saved the day.
Thank you.

21 novembre 2024
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi there,


What super feedback for Dave, great to he's been a hero! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Chris in the Hampstead branch of vodafone gave a first class and efficient service...thanks Chris!! 10 out of 10!

17 novembre 2024
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was amazing!

I went to the store to get a SIM replacement as unfortunately I got my phone stolen, I was served by Chris, he was very kind and patient, understanding, excellent customer service, very friendly. Thank you Chris!

20 octobre 2024
Avis spontané
Logo de Vodafone UK - London Hampstead

Réponse de Vodafone UK - London Hampstead

Hi Sara. Thank you for your review for Chris. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus