We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
L'entreprise a répondu
109 Lower Marsh, SE1 7AB London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
L'entreprise a répondu
Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... Voir plus
L'entreprise a répondu
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... Voir plus
L'entreprise a répondu
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
109 Lower Marsh, SE1 7AB, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service received from the team today

Réponse de Vodafone UK - London Lower Marsh
I am a student and I was using VOXI, jay has helped me with a plan which includes the Europe roaming as I will be traveling tomorrow. Very happy with his service. No issues thank you

Réponse de Vodafone UK - London Lower Marsh
Came in for a sim onlyn contract, Jay assisted me choosing the right plan and also offered me a £16 discount every month. Thank you Jay for gret assistance and suport.

Réponse de Vodafone UK - London Lower Marsh
Came in to check a SIM only plan, jay was able to get my application approved and explained everything very well. Also have given me discount on my plan for the unlimited deal. Very happy with the service from Jay! Thank you

Réponse de Vodafone UK - London Lower Marsh
Came in to enquire about the a student plan, I was offered 80gb for £14 per month. Jay was very helpful getting it all sorted for me. Thank you!

Réponse de Vodafone UK - London Lower Marsh
Jay was giving amazing customer service, I have switched from 3 to Vodafone with unlimited price plan
I’m the most happy customer today
Thank you Jay and thank you Vodafone

Réponse de Vodafone UK - London Lower Marsh
Very helpful, Jay answered all of my questions and eliminated any concerns I had about switching services providers. The process was very quick and easy and I was able to walk out the store with a new usable sim. Very pleased!

Réponse de Vodafone UK - London Lower Marsh
Very helpful people who sorted out the problem

Réponse de Vodafone UK - London Lower Marsh
Really appreciate help from Jay, he assisted setting up my email and Apple ID. Really helpful

Réponse de Vodafone UK - London Lower Marsh
I was at Lower marsh store and Jahid has served me and this was the best experience in Vodafone I’ve ever had. Jahid thank you very much for everything.
I recommend lower marsh Vodafone store for everyone

Réponse de Vodafone UK - London Lower Marsh
Nuel was very helpful in getting my service back as well and calling customer care to resolve my issues for me. Sunny was very helpful as well

Réponse de Vodafone UK - London Lower Marsh
Great care & service ans well ans the additional discount.

Réponse de Vodafone UK - London Lower Marsh

Réponse de Vodafone UK - London Lower Marsh
Great service by Jay. Helped me set up my new tablet. Everything is working before I left the store. Thank you

Réponse de Vodafone UK - London Lower Marsh
Great customer service by Jay, he explained me the full broadband process and offered me the promotion for £675 credit. Very happy with the service!

Réponse de Vodafone UK - London Lower Marsh

Réponse de Vodafone UK - London Lower Marsh
Great service by Jay. Thank you for setting up my SIM very quickly

Réponse de Vodafone UK - London Lower Marsh

Réponse de Vodafone UK - London Lower Marsh
I needed help setting up my phone and watch and was helped by jay, excellent worker really funny and attentive, helped me really quickly and taught me things about my decide I didn’t know of, really content with the experience

Réponse de Vodafone UK - London Lower Marsh
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.