Vodafone UK - London Walworth Road Avis 

361
TrustScore 5 sur 5

4,8

292C Walworth Road, SE17 2TE London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ilayda was very efficient and transparent when letting me know the plans they have. Definitely ask for her when coming to Vodafone she’ll surely assist you on getting you on a plan that suits you... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 292C Walworth Road, SE17 2TE, London, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

361 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(361)

40 576 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible experience at Vodafone

Terrible experience at Vodafone. Extremely irresponsible and misleading staff. Told me it would take 5 minutes, but I waited 2 hours. Promised it would be instant, then after payment said “tomorrow.” I came back the next day, and they still didn’t have it. Complete waste of time and very poor service.

4 septembre 2026
Avis spontané
Logo de Vodafone UK - London Walworth Road

Réponse de Vodafone UK - London Walworth Road

Hi Yash,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Patient, considerate and highly professional advisors and manager.

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hi Shantel, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer Service

Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the whole time. Would recommend people to come here for Anything.

31 août 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Zahim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you mr Diego fully experience to…

Thank you mr Diego fully experience to help me and explanation .well done Diego, super patient. Thank you

27 août 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey ThinWAN


This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taquan at walworth rd has excellent…

Taquan at walworth rd has excellent customer service. Sorry I also wanted to say he was so friendly and helpful

17 août 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Debra,

Thanks for the lovely review and fantastic support for Taquan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service as always

Amazing customer service as always. Quick and efficient. Diego and Taquan were amazing great help.

2 août 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Rochelle,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and very kind service

James was very helpful and patient (i had a sim card that didn't work from a shady provider), the problem was solved immediately by replacing it with a functioning one, everything works perfectly now.

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy for the service I got for helping…

Happy for the service I got for helping my top up and getting information

20 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road


Hey Nikita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and attentive

The advisor James, was really attentive and attended to my needs perfectly, was very friendly and helpful.

19 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey tHENUSHAN,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My advisor was James 🥳👏🏼

My advisor was James. He is amazing! Game the best advice and also solved my problem with my device effectively and quickly ! Would recommend!

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A atendente foi super gentil e…

A atendente foi super gentil e paciente, eu não falo inglês muito bem e ela foi super paciente. Laurent super Nice girl!!! Parabéns! A loja está super representada!!

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Giane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was a quick service Taquan helped me…

It was a quick service Taquan helped me and updated my internet connection so I could access my internet. It was stress free great customer service.

26 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

"Hey Kat,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Diego was very helpful and handed…

Diego was very helpful and handed everything is a professionally

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great communication and fast service…

Great communication and fast service from Taquan and Laurent. Very nice

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Tr,

Thanks for the lovely review and fantastic support for Amreen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Laurent very happy…

Great service from Laurent very happy !!!!

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laurent.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’d like to leave a review for Laurent…

I’d like to leave a review for Laurent at Vodafone for the excellent service she provided. She was very friendly, professional, and patient, taking the time to answer all my questions. Thank you very much, Laurent!

18 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Carlos,

Thanks for the lovely review and fantastic support for Laurent.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a wonderful experience

I had a wonderful experience, my english is not very good but Laurent helped me a lot and explain everything how everything works and how it Vodafone would charge me. Had a lovely experience at thr Walworth road Vodafone.

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent attention!

Excellent attention!

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey Carlos,



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Plan, Amazing James

James has been amazing, I was recently with EE and I popped over to the store in Walworth Road to see what they could offer. James Knowledge was amazing and I didn’t know Vodaphone could offer so much more compared to EE. A shame I was getting “ripped off” by EE for this long. Thank you James, you have been amazing I love this new airtime plan!

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Walworth Road

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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