I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
L'entreprise a répondu
292C Walworth Road, SE17 2TE London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
L'entreprise a répondu
Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... Voir plus
L'entreprise a répondu
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... Voir plus
L'entreprise a répondu
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
292C Walworth Road, SE17 2TE, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
James has been amazing, I was recently with EE and I popped over to the store in Walworth Road to see what they could offer. James Knowledge was amazing and I didn’t know Vodaphone could offer so much more compared to EE. A shame I was getting “ripped off” by EE for this long. Thank you James, you have been amazing I love this new airtime plan!

Réponse de Vodafone UK - London Walworth Road
I was hoping this morning to review my business phone lines and plan. I was hosted by a great CS rep, James. (Walworth Branch SE17) He was so helpful, looked at all the options, and for the first time, my bill was reduced by 30%! Plus, I was able to upgrade without increasing my monthly budget for a mobile phone line.

Réponse de Vodafone UK - London Walworth Road
I visited the store last week to cash in on my upgrade. First of all i must speak on the cleanliness of the store and the kindness of the staff. All so welcoming and friendly it made me feel at ease. It had been a while since I upgraded my phone so i was a bit unsure on what to go for since i hadn’t upgraded my phone for about 4 gens . A friendly giant named James was so attentive and explained all of my options from the contracts to phones available to me and what the differences were, I was able to understand everything so easily! A week later I must say i’m very happy with my choice.
The staff are clearly well trained and enjoy doing what they do. If you’re unsure don’t go on youtube go in store and talk to them.
Thanks James and everyone :)

Réponse de Vodafone UK - London Walworth Road
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday.
He was professional, knowledgeable, and very patient in answering all my questions. Most importantly, he made the whole process quick and efficient, getting everything sorted within 20 minutes.
Overall, a great experience from start to finish. Thank you again, and keep up the great work.
Walter

Réponse de Vodafone UK - London Walworth Road
I have lost my physical SIM card , I immediately approached Vodafone office in Walworth road , and Maria sorted out everything smoothly and she was so nice. A life saver.
Vodafone is the best.

Réponse de Vodafone UK - London Walworth Road
Madeleine was acceptional today. She gave great customer service. I'm a happy bunny.

Réponse de Vodafone UK - London Walworth Road
Excellent service, even though it was busy, I was seeing promptly and served at 5 star service….

Réponse de Vodafone UK - London Walworth Road
Maria was a great help for me! She was very patient and explained the best options for me. I highly recommend this place!

Réponse de Vodafone UK - London Walworth Road
Diego served me and talked about samsung phones and I took the new one s25 ultra for good price. I was very happy with his service 😊

Réponse de Vodafone UK - London Walworth Road
Diego tiene un excelente servicio al cliente, siempre me gusta venir cuando el esta presente ya que es de mucha ayuda! Ojalá siempre se quede en Vodafone. Thank you so much!

Réponse de Vodafone UK - London Walworth Road
Muy buena atención de Maria en sucursal camberwell!

Réponse de Vodafone UK - London Walworth Road
Very great customer service, Taquan was fantastic same as Diego, high customer service, well done guys keep it up

Réponse de Vodafone UK - London Walworth Road
Taquan is a very talented gentlemen, who does have a very good approach on how to communicate and make the commercial experience. Vodafone is very lucky to have him !!!

Réponse de Vodafone UK - London Walworth Road

Réponse de Vodafone UK - London Walworth Road
Lovely staff and professional behaviour.
Best customer experience I've ever had, before in a telecom store.
Much appreciated Diego & Taquan.

Réponse de Vodafone UK - London Walworth Road
Diego at Walworth Road the British Equatorian is a star , extremely helpful and knows everything. I got sick and had my phone stolen yesterday he was stat of the art employee! Many thanks from Celimar De Souza Maia.

Réponse de Vodafone UK - London Walworth Road

Réponse de Vodafone UK - London Walworth Road
Diego and Madeleine were of great help when I asked them which plan would benefit me the most since it’s my first time switching to Vodafone , they explained everything in great detail and I did not feel intimidated to ask any questions. Excellent customer service on their behalf.

Réponse de Vodafone UK - London Walworth Road
Wonderful staff, very kind & helpful. Madeleine helped me at Walworth road shop. Thank you!

Réponse de Vodafone UK - London Walworth Road
Amazing experience. Service was top notch too. Highly recommend if you want to upgrade or get a new phone.

Réponse de Vodafone UK - London Walworth Road
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.